Virgin Media offers area codes in the following areas: London, West Midlands, East Midlands, Yorkshire, Manchester, Liverpool, Leeds, Sheffield, Bristol, and Cardiff. To contact Virgin Media, call 03454541111 for all broadband, TV, landline, and account questions, or call 03456000789 for all mobile inquiries. Service Operations Manager working in the Supply Chain Team at Virgin Media O2 with past experience as an Executive Resolution Specialist and Assistant Retail Manager with a demonstrated history of working in the telecommunications industry. 10-07-2022 on Sorry, the thinking face was not meant to be sarcastic, apologies if you thought I was. 10:50. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June 2017 and you will need to update it in order to access virginmedia.com website. unfortunately it just gives me the option to delete (shown Below), rather than change like it used to.do. Martin, that's the root of my frustration. GIVE US A CALL. When you need to get hold of your broadband provider, you need to know the fastest way to do so. That was a mistake. 07-02-2022 The route now is to do it via the "My Virgin Media" account for that secondary email account . I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you need to contact Virgin Media for any reason, there are a couple of methods you can use to reach the provider such as:. We also detail this in the Acceptable Use Policy (section 6.5 under Email use), which reads "It is your responsibility to back up the contents of your Virgin Media email account. This is detailed within the Terms &Conditions (specifically section D, paragraph 6), which reads "If this agreement ends, your right to use that email address will also end and you will no longer be able to use the email address, so please make sure you have an alternative email address and let your contacts know of the change, as we cannot do this for you.". 11:19. Does it give an error message or is it that the page just does not move on to the next step? That means you don't have to use Blueyonder.co.uk webmail interface! I was experiencing issues with a secondary email within my VM account, so I attempted to change the password linked to it. I want to upgrade the fibre speed and my current contract is due to expire, so it's actually extra business, but I'm now considering moving supplier. 06-07-2022 Early cancellation fees are capped at 339, but to work out exactly what yours may be, examine your policy documentation and use the Virgin Media contact details above to get in touch with customer support. 09:39, Virgin Media do not have an email address for support issues or for making a complaint. Unfortunately, that all assumes you know the existing password however you could try that route if you have an idea of what the existing password is. If you need to contact Virgin Media directly about a general query then the main customer service line is 0345 454 1111. on If you have a complaint, please get in touch via the form below. Last Updated: December 2, 2022 and is reached by going into manage other accounts. Hi, My wife cannot access her emails, I was going to reset her password as she is unsure what it is. 1. This website uses cookies to give you the best experience. If you do need to get in touch, just choose the method that suits you best - by completing a contact form, sending us a message, or giving us a call. online chat not working. 01-05-2022 on {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"