We will post your renewed bus pass 18days before the old one expires. The cookie is used to store the user consent for the cookies in the category "Analytics". Flexible support fund - available at . If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Most young disabled (under 16) pass holders should have received a short form to return. Find out which bus company you wish to comment about on our bus operator contacts page. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. You should allow 6 weeks for your application to be processed. The day and date you experienced difficulties. To get an older persons bus pass you must 2 Apply to your local council. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. The cookie is used to store the user consent for the cookies in the category "Other. Youll need to provide proof of identity. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Are senior bus passes renewed automatically? How do I renew my bus pass in Northumberland? Learning impairment that has resulted in an arrested state of development before adulthood. Apply for a new age-related pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. 1 week before current vouchers expire. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Freedom Pass expiring: How and when to renew London travel permits. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. 2 Are senior bus passes renewed automatically? In London, you can use your card on buses but not on the Underground Train services. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. You should have received all the information you need by now. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. No, concessionary bus passes are not accepted on the night Buses. If you email us please confirm your date of birth and current address in the email so we can fully check our records. How does violence against the family pet affect the family? You should continue to use your current pass, but then cut it up once your new pass arrives. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You should have receive your renewal form by mid-February. Your pass will be automatically renewed if you have used it within the last 13 months. What should I do? For further information contact: The National Rail enquiries telephone number is 08457 484950. Can I use my English senior citizen bus pass in Scotland? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. This might be a letter confirming your eligibility and asking if you wish to renew. Lancashire: You have moved since your last bus pass was issued and not informed us. If your pass has already expired you can still renew your bus pass. But opting out of some of these cookies may affect your browsing experience. You'll need your current pass in order to renew. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Completed renewal forms will be processed and new vouchers issued approx. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. State pension claimants who apply directly through their local council should be aware. Daily fare: $2.00. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. How long will my new bus pass be valid for? If you have not received your renewal form, please contact our information line on 0345 600 0659. For those people needing to apply for their renewal this too can now be done byApplying online. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Find out more about an igo card. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. No. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Update or cancel a card. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. 5 How long does it take to renew an older persons pass? Please check with the county council in the area you plan to visit. Do not include common words or names. Your browser does not allow scripting so some of the features of this page may not work. You will need to pay 10 to replace this pass. Disabled person's bus pass . However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Our free email alerts will help keep you up to date with the things that matter to you. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. The cookie is used to store the user consent for the cookies in the category "Performance". Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. For further information see. You can apply for a replacement bus pass by filling in the lost bus pass application form. Using your card. If your pass has been stolen, you should call 0345 200 0388 to replace it. Please let us know if you no longer require a bus pass. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Your new pass will be not sent until a week before your old. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This can be done online or at a participating library. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. I am an age-related bus pass holder and my current bus pass is due to expire soon. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Older Person's bus passes will be renewed soon. You will need to apply to your new local authority for a new pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Are you struggling with the cost of living crisis? Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. with no need for anyone to fill in any forms or submit any photographs. In the unlikely event that your pass does not arrive, you should call 01452 426265. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. You can apply for a disabled persons bus pass if you are a Medway resident. The passes will be sent out automatically but people should call the bus renewal hotline . How long will it take to get a bus pass following a renewal/application? Changes To Renewal Of Concessionary Bus Passes. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Apply for or renew your bus pass. We apologise for any inconvenience that this situation may have caused you. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. There is no need to contact us until we get in touch with . current pass expires so pass holders dont need to do anything, just wait for a Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. For further information see www.gloucestershire.gov.uk/fairprocessing. A 5 administration fee will be required for a replacement bus pass. Unable to drive for reasons of medical fitness. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Open all. Concessionary bus passes will no longer be renewed automatically. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. When can I use my concessionary bus pass in Gloucestershire? You will receive your pass by post within 5 working days. Please still, Older Persons bus passes will normally be automatically renewed. You can find your renewal code located in the box towards the bottom of your renewal letter. If you have any questions, please contact Essex County Council by calling0345 743 0430. You can apply for your renewal bus pass online. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Major investment in boroughs schools continues! You may be eligible for financial support. If you do not have your current pass, then please contact us. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. My new bus pass has been refused by the driver. Two weeks before your current bus pass expires you should receive a new bus pass in the post. for staff to amend your details and arrange for a renewal pass. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You won't need to renew your bus pass when it expires. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. passes that expire between January and March are in the process of being issued What should I do? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. English bus passes are not accepted in Scotland and vice versa. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You can apply for your renewal bus pass online. What time can I use my bus pass outside of Gloucestershire? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. We will need to see evidence of your new address. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Applicants can enter in their postcode online and will be given the contact details of their local council. What do I do about my concessionary bus pass? You do not need to reapply for your bus pass. By clicking Accept All, you consent to the use of ALL the cookies. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. I have not had an automatic renewal what do I do? Copyright Lancashire County Council 2022. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. In the unlikely event that your pass does not arrive, you should call. How did the American colonies actually win the war and gain their Independence from Britain? All content 2023 Southend-on-Sea City Council. The county council will not reimburse you for any charges levied by medical specialists or advocates. Application forms for the 'English National Concessionary Travel Scheme . For assistance with new applications: (Click the arrows below to reveal the answers). It does not store any personal data. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Renewing your Bus Pass. Analytical cookies are used to understand how visitors interact with the website. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Can I use my pass on Trains? Calls from mobiles are likely to be considerably higher than those from landlines. Please note the Bus Pass system is separate to other Council systems and requires its own login information. There is no need to contact us until we get in touch with you. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. We also use third-party cookies that help us analyze and understand how you use this website. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. You don't have to do anything, unless you have moved since we sent you your last pass. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. No, your bus pass cannot be used on National Express services. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). For Seniors, pricing is as follows: One-way fare: $1.00. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. You can start using your new pass immediately, just like you would with a new debit or credit card. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Customers will receive their new pass to the registered address at least1 week before their current pass expires. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Copyright 2023 Wisdom-Advices | All rights reserved. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The new pass is free. It is being used by the person whose photograph and name appears on the pass. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Read and contribute to the 20 readers' comments . However, you may visit "Cookie Settings" to provide a controlled consent. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Further information. You can get an older person's bus pass when you reach State Pension age. The list of these services is on the GCC web site, under Transport. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Currently this is at age of 66. What type of medicine do you put on a burn? applies to approximately 12,000 people, the vast majority of whom are
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