On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. Can anyone help with this? Before the update is pushed to your modem over your internet connection, theres more to be done. Guess Ill buy another to replace this one next. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Chances are, you paid good money for your modem. Modem and Router are both ~1mo old. Approved for Comcast Xfinity, Cox, and Charter Spectrum services, only. The Motorola MB8600 is still listed at xFinity My Device Info. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. The CM1200 works with major cable providers like Comcast Xfinity, Cox, Spectrum, and more. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. This means that my ISP is updating my modem like they should. It seems like a pretty easy process. Browse our product & service portfolio to find the right solution for your team. Your IP: That was the goal. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. Try a different modem. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. This modem has 2 OFDM to reduce latency as well. This is a prometheus exporter written with the intention of exporting metrics for a Motorola MB8600 device. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. Download speed has gone from 1.4 tb average to 500mb. Up and running within 15 minutes, No call to Comcast. With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! When you look at the price to rent a modem through your cable provider, you may first want to check out the purchase price for one. If you have questions about your services, we're here to answer them. Best Buy has honest and unbiased customer reviews for Motorola - MB8611 32x8 DOCSIS 3.1 Cable Modem 2.5 GB Ethernet - Black. The Arris SB6141 is still listed for Comcast Business up to 200 Meg. Thanks everyone for your input and help, I appreciate it. Setup for this Netgear modem couldnt be easier. Our experienced USA-based support specialists are ready to help. Learn More. I have defaulted both router and modem, turned off LAG on modem, to no avail. Not saying I believe them, but thats what they said. Read helpful reviews from our customers. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. Unfortunately, it will be a while yet until any ISP adopts this new tech. I actually think my firmware might be okay. ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) These funds help me keep the site up and running, which allows me to continue delivering the tips and information you need to keep your home internet firing on all cylinders. I called Comcast Tech Support who said issue is with my router. On the next panel you'll need to connect your modem to a "live" coax cable. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. Your ISP is. As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. MB8600 also has 328 support for the fastest possible speeds using the DOCSIS 3.0 standard. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. My ac pro cant go over 450 or so (80mhz). You want to make sure youre getting the best performance, features, and security to go with it. Ill use my modem as an example. The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. Update as August 31, 2022:Checkout The Best Modem for a detailed review of all the top modems. We have made changes to keep employees safe so response and call times may be longer than usual. With some modems, youll notice annoying slowdowns occasionally. Through this analysis, we've determined the best Modem you should buy. MH7020 Mesh-Ready WiFi Router. It also features fast activation for the most popular internet service providers. In this post Ill break down everything you need to know about updating your modem. F. O*****. I haven't got a notice of any sort though. Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. If you look at both their features, you'll find they are almost the same. It does not work with Verizon, AT&T, or CenturyLink. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. While others are made from smaller, less well known manufacturers. A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! Firmware Version: 1.1.2. MB8611 New firmware. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. It usually reconnects after a manual restart. All was ok until modem firmware was upgraded. Rick Deckard over 2 years ago. https://www.xfinity.com/support/contact-us/, https://www.xfinity.com/support/articles/service-protection-plan, event log, if available (Be sure to remove or blot out any MAC addresses. Performance & security by Cloudflare. Thisll bring you to your modems login page. If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems:. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. The action you just performed triggered the security solution. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. So earlier I mentioned there was bad news when it comes to updating your modem. Another thing to look for in a modem is DOCSIS technology. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. I'm now getting my gigabit down. I ordered a new MB8600 cable modem, which arrived a week later. Software. There are a few things you can do if your modem firmware doesnt match the latest version. When something like that happens, the modem you bought may no longer be compatible. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. Log in to your modem with the username and password you created for it. Hello, @TerryO44. 1 - 4 of 4 Posts . One problem with buying a modem versus renting one, however, is that technology is always changing. 1 Gig NEW . That means this modem will be capped at 1 Gbps but it is future-proofed for when networking technology improves. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Computer operating systems no longer updated. If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. CAT6 is recommended. On Amazon.com, the Motorola MB8611 is a huge hit among cable modems. I would be more than happy to help find a solution to this problem you're experiencing. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, besides featuring up to 32 SCQAM (DOCSIS 3.0) or two OFDM (DOCSIS 3.1) bonded channels which should allow you to take advantage of the best and fastest Internet speed available from your . Now you know what version of firmware is installed on your modem. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. The issue may not occur on Chrome or other browsers. If you have an Ethernet capable device available, what speeds do you get connected directly to the modem? Does Using an Ethernet Cable Matter for Gaming? If your current ISP wont update your modem, maybe theres another one that will. 3 months later, this is still a problem. It is easy to set up and on most networks, it is literally plug-and-play. Press J to jump to the feed. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. Getting to the Web UI is important for troubleshooting, and since trouble is not uncommon on Comcast, several folks have already run into this issue. On some occasions it may take them a while to issue a firmware update after its released. It supports 1400/40 just fine with link aggregation. Firmware for your Motorola modem is generally applied by your Internet . We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Now that Ive described how your modem should be upgraded, lets take a look at the downside. This section says that firmware upgrades are provided by the ISP. Its range is fairly solid and it has a mostly complete feature set. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. How to Update Modem Firmware: A Complete Guide. All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. Otherwise, you run into yet another bottleneck. In order to have port bonding increase your modems speed to just under 2Gbps or more, your router needs to support port bonding. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. Thread starter randomName; Start date Feb 21, 2019; randomName Very Senior Member. The Motorola MB8600 has the following ports and buttons available on the back of the modem. In fact, updating your modem requires no action on your part at all. However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. The added expense of the DOCSIS 3.1 modems isnt worth it until youre on one of these new (and pricey) plansespecially since your ISP may roll out gigabit over fiber rather than cable. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. Front View. If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. Some of your downstream channels are trashed. my MB8600 is no longer compatible. Your modem needs to update its firmware whenever the manufacturer issues a new version of it. The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. There are eight megabits in one megabyte and 1,000 megabytes in one gigabyte. If you havent created a username and password, you can log in with the default values that come with the modem. There are two additional LEDs for each ethernet port on the back panel. If your endgame is Gigabit-speed Internet then you will have to upgrade to a DOCSIS 3.1 modem sooner or later. Cloudflare Ray ID: 7a28d291dd222b5a It is quite bright in a dark room, so you may want to tuck it out of sight if you install it where this might bother you. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. . I just need to check back in a few months to see if a newer version of firmware has been released. Save Share. My line stats are pretty good, so I think I'm set. When you receive a modem, the firmware will come preloaded on it. If you live in a metropolitan area, you are probably in one of these networks. Just changing the password away from the default goes a long way towards making your modem more secure. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! I'm not getting gigabit Internet speeds through my MB8600 as expected, and three calls to tech support in the last few days haven't fixed it. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. With Motorola extras including advanced surge and lightning protection, and a 2-year warranty, MB8600 is a superb choice for customers who want the ultimate in cable modem performance. No firmware available for prior update. COPYRIGHT THE E.W. This comes with some tradeoffs though. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. Look for the DWYM seal for products that are the best in the category. When it dies, I have to log in from the LAN and restart the router. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. When it comes to your ISP, sometimes the squeaky wheel gets the grease. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. Unfortunately, and to no fault of this router, link aggregation is not currently supported by any of the ISPs it is compatible with. Right when I log in to my modem, the firmware version is listed right on the home page. If you encounter this in Firefox, you can go to Firefox Options -> Privacy and Security (on the left) -> Certificates (Bottom) -> View Certificates button. This is usually mentioned in the item description, but if you dont know for sure, contact your cable company to ask. However, chances are, you can save on that rent by purchasing a modem that may even work much better than what theyre issuing. The Motorola MB8600's status lights are helpful for . Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. Save my name, email, and website in this browser for the next time I comment. As a result, theres no further action at this point. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . Your email address will not be published. This thread is archived. They have thousands of customers, and their customers all have different modems. On top of that, renting a modem can be expensive because youre paying for it every month. This IP address 52.191.163 . The MB8600 has 4 ethernet ports that can be combined to get a maximum 3.8 Gbps downstream (only 2 ports are enabled with current firmware). Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. The MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. To recap this modems best features, it has 328 channel bonding and supports a max downstream/upstream of 2 Gbps if you bond two of its four ethernet ports together. It took a total about . I dont know what rumors your talking about but it has always been a end of life list of modems no longer supported and it is the very manufacture who stop supporting the modems that you buy or rent. The MB8600 absolutely has issues with link aggregation. This is very important. If you have questions about your services, we're here to answer them. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. If the firmware is still outdated, try contacting your ISP. As a result, Ill show you another way of accessing this information in your modems settings. 94 Expert Rating. Even if youre renting it and paying monthly. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. An important note: plans regarding potential upgrades or updates to the operating systems on its Android-powered devices and is, therefore, subject to change. . Old Rigs new life as a file server: Asus Rog Maximus X Code, i7-8086K @ 5.2Ghz(All Cores) 1.32v, G.Skill Trident Z RGB 32G @ 3600, Asus 306012G TUF, M.2 NVMe Samsung 960 EVO 1TB plus several drives 12TB, Phanteks - Enthoo Evolv ATX Case,Corsair -H150i PRO, RMx 1000W . This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). For gigabit internet plans. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Reliable modem than the motorola mb8600 latest firmware or the ARRIS and just returned them the next day my modem was using! The only setting that was completely absent was a Quality of Service mode to prioritize certain traffic. I had forgotten about the in-line surge suppressor on the coax cable. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. The Motorola MB8600 is still listed at xFinity My Device Info. $119.99. The risk is too great from a security standpoint not to. Are Ethernet Cables Backwards Compatible? If I hadnt changed my default password, Id be able to log in to my modem using password as my password. First and foremost, your ISP needs to make sure that the internet connection between the ISP and the modem owner (you) still works properly after the update. At the time I was getting 175 down on a Blast Pro package on an old SB6141 modem. By renting, youre always ready for these upgrades without having to worry about wasting money. Motorola MB8600 modem issues/firmware update. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. As a user, you cant make any changes to how your modems firmware functions. I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. Thisll all be invisible to you. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. Our community is your official source on Reddit for help with Xfinity services. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. This has persisted through a number of modem . Sometimes they wont update your firmware at all. The ARRIS SURFboard SB8200 is a DOCSIS 3.1 modem - the newest technology being offered by cable providers. You can usually find your modems IP address listed on a sticker on the actual device. Description. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. All was good until modem firmware was updated. Overheating can be an issue with any electronic equipment. As a result, it makes it really hard to manage all of these modem updates. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. If you want to wirelessly broadcast your high-speed signal through your home, you will also need a Gigabit-compatible router. This technology is the preferred standard of cable providers. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. If you buy a new modem thats a popular make and model, itll most likely receive updates from the ISP because a lot of their customers will have the same model that you do. The Motorola MB8600 with the firmware code version 8600-6.1.1.19 has added back the Spectrum Analyzer and it now supports LAG features (Link Aggregation Group) - special thanks to . I'm sorry to hear you've been having issues with your internet speeds. This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. How do you know what the default values are? When it comes to updating your modem, theres good news and bad news. Comcast Radom Disconnects . Voice package and you are stuck with it 23:01 Motorola MB8600 is a Plus second ( )!
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