However, this should be avoided wherever possible. How can I appeal a decision about my benefits? He is aged 16 and attends a supported education centre where he is learning independent living skills and undergoing travel training, with the hope of attending college in the future. It is also not appropriate for the provider to release information to a third party such as the claimants representative, appointee, attorney or MP. In such cases the HP may need to seek advice from another person, for example (this list is not exhaustive): a third party (where noted on the claimants case) in order to obtain the necessary evidence, the practice administrative staff (note: information should only be requested from administrative staff if all other sources of evidence have been unsuccessful). 1.7.30 If evidence that a claimant meets the Special Rules criteria is uncovered following receipt of the claimant questionnaire or additional evidence in a non-SREL claim, then advice should be given to the DWP that the claimant fulfils the criteria for SREL and the case should then be treated as an SREL referral. How many good and bad days do they have over a period of time? His diabetes was not well controlled and he had become depressed. Low mood and paranoid feelings were a significant feature of her schizophrenic episode. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. Have you read something you think others need to know? They should also provide advice on the mobility component based on the evidence received with the referral and/or gathered at the consultation. 1.6.4 The relevant information required when offering advice on a consultation is set out in the clerical form PA4 or the relevant screens in the PIPAT. How do I manage my money if I have mental health problems? These conditions are characterised by periods of remission and relapse or good days and bad, during which the level of functional impairment can change for example multiple sclerosis or chronic fatigue syndrome. The PIP medical assessment is computer led and is an opportunity for you to explain how your condition affects you daily so the assessment provider can write an accurate report for the DWP. 1.4.8 A written record should be taken of any telephone discussions seeking further information and the content included in the assessment report provided to DWP or via the PIPAT. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. When returning the form, you must include all tickets and receipts. When advising on descriptors and justifying advice, the HP should consider the functional effects of the claimants health on the majority of days. What benefits are available for mental health carers? This is why you should always renew your PIP form to make sure that it corresponds well to how you are coping with your mental health condition. 1.13.5 Where consideration of supplementary advice results in the HP changing their previous advice to the DWP, this should be clearly flagged. 1.15.17 Where a claimant has an appointee, this will be flagged in the initial referral to the AP. By contrast most people with mental health problems we talked to expected and assumed their GP would be contacted after including their details on the PIP1 form. 1.6.15 The HP must document the symptoms and history of the condition as described by the claimant. So we give the right advice for you, can you answer which Nation you're from? PIP assessments usually take place at a centre; however, if you can't attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. These kinds of payment are given by the PWD to the people who are suffering from a long time illness or some physical disability to support them with their daily lives. 1.14.1 One area that HPs may be asked to advise on is whether a repeat claim for PIP is being made for substantially the same condition as an earlier claim. 1.6.2 Consultations may be carried out at a range of locations, including an assessment centre, local healthcare centre or in the claimant's own home. The HP should always ask if there is anything else that the claimant wishes to say before concluding the call. The psychological examination will be asking your thoughts and feelings about your present concern. If there is any doubt, the telephone call should be terminated and, if necessary, the claimant or their representative should be contacted using the telephone contact number on file. If there is any doubt as to whether the consent is still valid, fresh consent should be sought. The purpose of the reconsideration is to try and resolve disputes without the need for an appeal. 1.4.10 In all cases and on all forms the HP completes when giving advice, the HP should check their advice for any information which could be seriously harmful to the claimants health if it were disclosed for example, a poor prognosis that is unknown to the claimant or a diagnosis of a psychotic illness in a claimant who lacks insight into their condition. D. Deleted member 92692 Former member. Claimants should be invited to clarify any points and ask any questions they have about the assessment procedure, and asked whether there is anything else they would like to include. She is an advocate for Mental Health, Motivational Empowerment, and Personal Development. In deciding their advice, the HP will need to weigh this inconsistency and decide, with full reasoning, which descriptor is most likely to apply. 1.8.13 Report forms should contain where appropriate an overall summary justification or an individual justification for each descriptor choice providing a succinct summary for the CM of the evidence obtained and used in the HPs consideration and the reasons for descriptor choice. The DWP will wait 7 working days for the DS1500 to be returned before making a referral to the AP. It must be remembered that some of the information may not be readily understood by those who are not trained and experienced HPs. pip telephone assessment was created by Faatima i have a pip telephone assessment , a rebook after it was cancelled , assessor called sick. 1.6.29 The HP should explore all the PIP activity areas for daily living and mobility, focusing on the activities most likely to be affected by the claimant's condition. If you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. You will be declared capable of doing something if you can do it: If you have better and worse days, make sure you explain this to the assessor. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. The contradicted everything that i had said, told many lies and the questions are designed to set you up..You must be very specific in everything you say, if you need prompting . HPs should consider which professionals identified can provide useful evidence. I am worried about the cost-of-living crisis, Requesting adjustments to the PIP assessment, Planning your journey to the PIP assessment, How to claim travel expenses for your PIP assessment. HPs may, however, flag that a DWP CM will make a decision on benefit entitlement based on the evidence available in the case and it is important that they have access to the best evidence. Helps you take control of your household spending. This document must be read with the understanding that, as experienced practitioners and trained disability analysts, HPs will have detailed knowledge of the principles and practice of relevant consultation and examination techniques and therefore such information is not contained in this guidance. 1.6.30 In general, HPs should record function over an average year for conditions that fluctuate over months, per week for conditions that fluctuate by the day, and by the day for conditions that vary over a day. Copyright OptimistMinds 2023 | All Rights Reserved. there is sufficient detailed, consistent and medically reasonable information on function. You need to relate your answer to how it speaks to your concern. 1.5.2 In some cases there may be sufficient information to advise on the majority of activities, but which leaves small gaps that it has not been possible to fill through obtaining further evidence or by contacting the claimant. You should check for yes if you have one of the following conditions: This is another sample PIP assessment question on mental health: Are you unable to go out because of severe anxiety or distress?YesNoSometimes. 1.7.18 If there is insufficient information in the claim file to confirm terminal illness and consent is clearly indicated on the file, the HP should telephone the health professional such as a GP or hospital specialist identified by the claimant in PIPCS. I thought about going into detail on what is PIP, who can apply for PIP, and everything you need to know about it, but instead, I'll leave it to the link below and just get on with my first PIP phone assessment experience and what . . It is likely that the claimant will not experience their current physical functional limitations post-recovery period. 1.10.10 The Not applicable box should be selected where the HP considers that there is no health condition or impairment affecting function present on the majority of days over the 12 month required period. You can search for your State Pension age on the GOV.UK website.You must also have the following requirements: There are exceptions to the eligibility rules when you have a terminal sickness or have been serving the armed forces. 1.11.2 The AR1 will be returned to the DWP by the claimant and, where possible, a proportion of planned award reviews will be completed by DWP CMs, who will compare the new information against the evidence from the previous assessment. In the case of an appeal, the claimant, his/her representative and members of the tribunal will see a copy of the report. However, the companions may play an active role in helping claimants answer questions where the claimant or HP wishes them to do so. 1.6.20 The HP should record a concise and relevant social and occupational history. This is because they have been deemed incapable of engaging directly with the DWP or its contracted APs. It is important to remember that GPs and specialists are responsible for any information divulged by the administrative staff and HPs must ensure that the person they speak to has the authority to provide the information. 1.8.9 Exportability cases are identifiable by the fact that the claimants address will be outside the UK and there will be a PIP2 (exp) with the case. It's not based on the condition you're in or the medication you're taking. 1.13.8 If there are changes to the descriptor choice, the HP should complete clerical form PA6 to highlight the evidence used to support any changes and provide full justification for their choice. the safety implications for a home consultation for the HP for example, where the claimant has previously displayed unacceptable behaviour towards the DWP and this has been noted in their case file. On rare occasions, it may not be possible to contact the GP or other relevant clinician to obtain advice. 1.6.69 The HP has a duty to protect the confidentiality of the information obtained during the consultation. 1.15.20 Where the claimant has told DWP that they want an attorney to act for them, the attorneys details will be on the DWP system (CIS) if it is a PIP claim. A registered and qualified healthcare professional will carry out your telephone Work Capability Assessment. 1.6.51 If the claimant is uncooperative during a consultation, the HP may terminate the consultation where they have gathered sufficient evidence to complete the assessment report and provide advice for the CM. 1.2.1 The HPs role is to assess the overall functional effects of the claimants health condition or impairment on their everyday life over a 12 month period, using the assessment criteria. However, the HP should bear in mind that for claimants with stable long-term conditions, the evidence available may be older. Mr Z has diabetes and depression with agoraphobia. Evidence can include, but is not limited to: the PIP claimant questionnaire where the claimant describes their circumstances and the impact of their health condition or impairment, further evidence for example factual report from the GP, hospital report, other health and social care professionals involved in the claimants care, consultation the history, informal observations and clinical findings. 1.15.5 UK GDPR defines special category data, and if consent is being used as a condition for processing the data, the consent must be explicit consent. 1.8.7 For a scoring descriptor to apply, the claimants health condition or impairment must affect their ability to complete the activity on more than 50 per cent of days in the 12 month period. The DWP will then decide if its a valid reason: If the DWP refuses your application, you can challenge their decision, start a new claim, or both. Hi everyone, Thanks for letting me onto the forum and for all your help! In cases of complex fluctuation, providing an individual justification for each descriptor can help to ensure this is fully explored and advice justified. Each descriptor has a score. How are gambling and mental health conditions linked? This may be particularly important where the claimant has a mental, cognitive or intellectual impairment. 1.7.11 All SREL claims will be clearly flagged. Well enough: For example, you may be able to make a meal, but you will not be able to eat it if it is undercooked. 1.6.13 The HP should record a brief summary of treatments or interventions, and how effective it has been, and whether any further intervention, such as physiotherapy or a surgical procedure, is planned. There are still many people who have yet to move from DLA to PIP, and some of these would be better off moving voluntarily, rather than waiting to be moved by the DWP. But it's the breaches of confidentiality, the Continue reading "Pip Telephone . However, HPs should be prepared to adapt their approach to the needs of the particular claimant, not taking a prescriptive approach and ensuring that claimants are able to put across the impact of their health condition or impairment in their own words. 1.8.8 For claimants living outside the UK (known as exportability cases) a slight change to the process is required. Discover your dream home among our modern houses, penthouses and villas for sale During the coronavirus pandemic, medical assessments have been taking place via telephone or video call. Mind's Director of External Relations, Sophie Corlett says: For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. 1.1.9 If the claimant is unhappy with the decision on their award, they have the right of reconsideration and, if a claimant disagrees with the reconsideration, they have the right to appeal to His Majestys Courts and Tribunal Service (HMCTS). If you are called for a Personal Independence Payment (PIP) assessment this video explains what to expect. You are currently in the en section of the site. hi everyone, had a pip telephone call at 10.30 this morning at 11.35 I was talking to myself the assessor was gone,I rang pip to ask what was going on only to be told I've got to wait 5 days then ring them back as my case had gone back into the back office but if I wait by my phone the assessor will ring me back,I waited . Etc where, in reassessment cases, further evidence may confirm whether or not there has been a change in the claimants health condition or disability. However, some relevant information about the claimants circumstances will be gathered during the initial claim stage and supplied to the AP. Wherever possible, the record should contain specific examples to illustrate difficulty with activities. 1.7.12 Consultations are not required where a claim has been referred under the SREL provisions. You have accepted additional cookies. The HP should invite the claimant to talk through all the activities they carry out on most days, from when they get up to when they go to bed. What type of dwelling does the claimant live in and do they live alone or with others? 1.15.31 It will be for the individual professional to determine whether they wish to release information about the claimant to the HP. In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. Under normal circumstances the HP would make copies of the original evidence and hand the originals back to the claimant. Prepare adequately with our free PIP assessment tips guide. Mood disorders Stress Anxiety You may be eligible for PIP, and should consider making a claim to the DWP, if you have daily living needs because of a mental health condition. to intervene on your behalf. 1.15.23 The position that proof of consent is not required is supported by the General Medical Council (GMC), which advises that: you may accept an assurance from an officer of a government department or agency, or a registered health professional acting on their behalf, that the patient or a person properly authorised to act on their behalf has consented. 1.12.2 Some claimants may have a Personal Acting Body (PAB) such as: A PAB is a person formally nominated to act on their behalf, who will ensure that the claimant is supported throughout the process. For example, He finds buttons difficult and tends to wear clothes that can be pulled over his head; manages to feed herself but needs to have meat cut up for her. In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. Assessment providers should improve training for assessors to make sure they are mental health informed with knowledge and understanding about how someone's mental health can fluctuate and impact their lives on a day-to-day basis so that people can get the financial support they need. For urgent help, please see Help & contacts. 1.15.12 It is good practice to check that there is valid consent every time further evidence is sought. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. You will be required to talk about how your condition affects you despite detailing it in your PIP form. Am I eligible for Employment & Support Allowance (ESA)? 1.4.1 Additional evidence from professionals supporting the claimant should be sought where the HP feels it would help to inform their advice to DWP. A review is not likely to be considered necessary., no review required The claimant has motor neurone disease with high levels of functional impairment in the daily living and mobility activities. This question does not signify your ability to walk. When considering such requests, the HP should consider the points outlined above before making a decision on whether a home consultation would be appropriate. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. If evidence is returned to the AP in error, it should still be forwarded to the DWP for scanning. The circumstances where obtaining further evidence may be appropriate include (but are not limited to): where HPs feel that further evidence will allow them to offer robust advice without the need for a consultation for example, because the addition of key evidence will negate the need for a consultation, where they feel that a consultation may be unhelpful because the claimant lacks insight into their condition, where claimants have progressive or fluctuating conditions, where they consider that a consultation is likely to still be needed but further evidence will improve the quality of the advice provided to DWP for example, because the existing evidence lacks detail or is contradictory or to corroborate other evidence. The HP cannot document any observations made outwith the consultation. 1.4.13 Any written information that is marked by a claimant or a third party as confidential or in confidence cannot be used in a claim for PIP as it cannot be further disclosed to a DWP CM. Advice should be clear, succinct, justified and in accordance with the consensus of medical opinion. Informal observations are of importance to the consultation, as they can reveal abilities and limitations not mentioned in the claimant questionnaire, supporting evidence or during the history taking for the consultation. In a reasonable time: Does it take you a lot longer to do the activity than it would take most people? If you have a disabling condition that makes you housebound, you can also request for a home assessment. Simply use the buttons below to share on your social network. This includes: claiming benefits including completing and signing any claim, providing consent to obtain further evidence and providing information to the HP on the functional impact of the claimants health conditions, reporting changes in the claimants circumstances, or changes in their own circumstances that the DWP may need to know for example a change of name or address. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. 1.7.5 If the claimant states that they are nearing the end of life when applying for PIP, they will be advised by the DWP to obtain form DS1500 from their GP, consultant or specialist nurse. 1.7.32 In a small number of cases, the claimant may not be aware they are terminally ill. The HP should note in the report that they have explained the procedure to the claimant and obtained their consent to proceed. As mentioned before, the PIP assessment with questions on mental health will be focusing on how your mental health condition may be impacting your life. 1.6.3 This section contains guidance for HPs on how to carry out consultations, including giving a standard structure to consultations. Each guide focuses on a different part of the process as detailed below: 1.1.1 Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. Examples of these circumstances may be appropriate to: a claimant with severe depression and anxiety, with children under 18 providing care and support to the claimant, during the assessment, the claimant states that they are experiencing psychological/emotional abuse in their home, a vulnerable claimant states that they are about to be made homeless, adding to, or exasperating existing conditions. The HP should always attempt to respond to any issues or concerns they express. It indicates to the CM that the case will need to be reviewed to determine the correct level of any ongoing entitlement. The AP then conducts the assessment, gathering any further evidence necessary before providing an assessment report to DWP. The person chosen is at the discretion of the claimant and might be, but is not limited to, a parent, family member, friend, carer or advocate. Summarising back to the claimant what has been said is useful to show active listening and to ensure that key pieces of information have been correctly heard. | Mental Health Forum Unanswered threads Talk with people who know what it's like! How are gambling and mental health conditions linked? If you live in Great Britain, you can call the Department of Work and Pensions who are responsible for giving these benefits to eligible people at 0800 917 2222. The PIP assessment is an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination. They should not simply request evidence from all professionals identified as standard. 1.2.5 If the Provider or HP has any concerns about the claimant or those who are within their care, in all cases, they should direct their concerns to the appropriate agencies, healthcare professionals and services who may provide further assistance to the claimant. The Mental Health and Money Advice website has more information about the evidence you need to support a benefits claim. That said, the HP should make every effort to obtain evidence in order to conduct a paper-based review in these circumstances. Ask if you can make an audio recording of the assessment. The HP should consider ability and fluctuations over a 12 month period to present a coherent picture. 1.6.35 HPs must also take into consideration the invisible nature of some symptoms such as fatigue and pain which may be less easy to identify and explore through observation of the claimant. . Go. In addition, the guidance is not a stand-alone document, and should form only a part of the training and written documentation that HPs receive from APs. 1.1.12 Each activity contains a series of descriptors which describe increasing levels of difficulty with carrying out the activity. It's important you prepare - the DWP will use evidence from the assessment to decide if you can get PIP. They need to use that actual phrase. 1.8.5 Before selecting a descriptor, the HP must consider whether the claimant can reliably complete the activity in the manner described in the descriptor, taking into account whether they can do so: 1.8.6 The HP must also take into account that most health conditions or impairments can fluctuate over time. 1.3.8 APs should seek additional evidence from professionals involved in supporting claimants where HPs feel that would help inform their advice. How do I ask for a Mandatory Reconsideration? 1.6.62 Video recording of consultations is not permitted. The PIP assessment with questions on mental health is a great opportunity for you to talk about how your mental health condition affects you. Any new evidence about how your condition affects your daily life, which you have not already sent to the DWP: A copy of your PIP claim form with you. Find out how to fill in the form for: Universal Credit; Personal Independence Payment Your destination for buying luxury property in Sannois, le-de-France, France. If you have a terminal illness the rules about how long youve found things difficult and been living in England, Wales or Scotland for 2 years isnt practised. The roll-out of PIP to existing DLA claimants commenced from October 2013. In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed. If your long-term condition is getting worse, you will need more of this award. It cannot be assumed that in an individual case consent has been given or that consent previously given remains valid. Pip telephone assessment experience. 1.15.16 An appointee can be either a named individual, or an organisation (usually with an advocacy role), known as a corporate appointee. However, the DWP reserves the right to take appropriate action where the recording is used for unlawful purposes for example, if it is altered and published for malicious reasons. 46. 1.10.7 The HP is asked to confirm whether the functional restriction is likely to be present at the recommended point of review. For example, if carrying out housework or walking outside would mean the claimant was unable to do anything else that day, this should be properly explored and recorded. HPs need to ensure that they explore claimants functional ability in everyday life and in a variety of environments/situations that may not be ideal. Where can I get support for my mental health? Once diabetic control was maintained his mental health condition improved so he was not entitled to either component. PiP phone call - gave no points for mental health was created by Danielle. SREL referrals must be completed and returned to the DWP within 2 working days. The appointment set for you is usually in a span of 7 days away. Mosque De Sannois est situ 11 Rue des Frres Kegels, 95110 Sannois, France, S'il vous plat contacter Mosque De Sannois en utilisant les informations ci-dessous: Adresse, numro de tlphone, fax, code postal, adresse du site Web, e-mail, Facebook. 1.9.6 If there is more than one relevant functional condition, the prognosis should take account of the effects of all conditions and the added impairment resulting from any interactions that may occur. 20 April 2020 at 1:28PM in Disability money matters. The Health Professional will have reviewed your PIP form, along with any supporting evidence you provided before your assessment. You dont become too concerned about the word severe since anxiety and distress can appear different in severe expressions in affected people. 1.7.25 Should the HP fail to obtain an unequivocal answer to whether the claimant is terminally ill or their prognosis, their advice to the CM must be founded on the balance of medical probability, which should if possible be evidence based.
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