If the system will not power on, the battery is most likely depleted and should be charged with the appropriate Shimano charger. It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. If the LED lamp still does not light up, contact the place of purchase. When each Firmware update has reached 100% youre all done! If youve recently taken to two wheels, either digging your old bike out of the shed or buying a new bike or ebike, youll want to make sure that it stays in tip-top condition. Disconnect the Bluetooth LE connection when not using E-TUBE PROJECT for smartphones/tablets. On the handlebars next the left grip is the Switch Unit with two buttons Up and Down. * When using the product in combination with another cordless device or some lights. New shared architecture Drivetrain components from Shimano. Did you remove the crank and motor cover in order to wire the light directly to the Light Connection Terminals? It's only been its 10th charge I'd say. Do not connect the battery charger to PC when it is on standby. DM Dealer's Manual. Learn more about Stack Overflow the company, and our products. Then all you need to do is connect the charging cable to your power outlet. As you may have already noticed, electric bikes can be complicated. I have tried to lookup info on Norco ass well as Shimano about this issue but I am coming up blank. How do you ensure that a red herring doesn't violate Chekhov's gun. Do not get the charging cable wet and do not touch or hold it while it is wet or with wet hands. SM-PCE1 not compatible with Shimano E-TUBE 5.0.1 version FIND OUT WHY WE ARE THE BEST All the advantages of Eplus Flash for Shimano E8000 Products are not guaranteed against natural wear and deterioration from normal use and aging. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used Doing so may cause bursting or ignition. These are labeled Update, Customize, and Maintenance. Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. In our next post, well show you some of the customizations you can make to your STEPS system from within the E-Tube Project app, and how to use the E-Tube RIDE app to track even more data about your ride! Disconnect E-TUBE PROJECT and conned the charging cable again. It sounds crazy, we know. Your selection here will affect all distance and speed based calculations elsewhere in the system. The chain may break, and you may fall. icon is displayed. I have 3 different problems with it. Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. Is there another controller available which has this display-key on the controller itself so I dont have to let go my steer? Whichever option you chose, its never more than a few simple steps! Running the 12-speed Di2 in full wired increases the battery life by 50 %, so if you 're into bikepacking, decidedly consider doing that. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. You can see more detail on page 39 of the E8000 manual: https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf. This is an issue that occurred in several countries. These limits are designed to provide reasonable protection against harmful interference in a residential installation. SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. If you are using a USB hub, reconnect the charging cable to the AC adapter directly. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Handlebars must be free to move left and right without binding the wires. The battery may take approximately1.5 hoursto fully charge, and the orange charging indictor light will turn off. If the controller has shut it down, it can probably be "rebooted" by. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. When I got home to charge it (about half hour after, so it cooled down). Luckily, any errors in charging the battery will be shown by a blinking LED light. Never use alkali-based or acid-based solvents, such as rust cleaners. The battery may have reached the end of its life. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. I also learned about design patterns in automation testing, specifically the Page Object Model (POM), and gained hands-on experience in web automation using Selenium WebDriver. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. So you're free to choose where you plug in that USB. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. It can also charge the battery directly with the use of an adapter. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Press the main Cycle Computer button to advance to the minutes. I am pleased as I have ridden it loads since getting it. Battery charger: Shimano EC-E6002: Battery charge time: 0-100% in 10.2 hours 0-80% in 7.5 hours: Cycling computer: SC-E5003 (located on handlebar) It sounds like it is not a Montague bike (ours) based on the system being a 7000 series, so you could also reach out to the bike manufacturer for help. "After the incident", I started to be more careful not to trip over things. The buttons on the Switch Unit will also help us to navigate the Settings menu. When the LED (blue) turns off, charging is complete. DANGER. When i did the steps above to activate the headlight i got a quick beep beep. I figured that was because there was no headlight attached. Do not throw or subject this product to strong shocks. Required fields are marked *. #1 Has anyone ever had an issue with the battery not charging? First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Check whether the shifting switch supports wireless communication. Changing to a 4Amp charger fixed the problem for me. I swapped the mains power lead with another (laptop I think) and that cured it. I did try asking a Shimano dealer but got no response. Are the battery, rear derailleur, charging cable, AC adapter, and electric wire securely connected? The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. If this is the case, try disconnecting and reconnecting the app. Between thinking about pedal assistance and throttle systems, hub and mid-drive motors, and the restit can be pretty confusing. It is possible that left lever control defected? Second check, swap out the battery cable for a different one and test again. Long lifespan; . Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? If this is not observed, fire, bursting or overheating may occur. You can set this up now, or simply tap Later to proceed. Edit: Never remove Di2 cables by pulling on the wire itself. > Youll start to feel your bike moving at two miles per hour. Does Counterspell prevent from any further spells being cast on a given turn? If they are used while damaged, fire, electric shocks or shortcircuits may occur. If it was a bike shop, I would recommend taking it back there for troubleshooting. Select the unit name displayed on screen. If the problem is not resolved, contact the place of purchase. Basic navigation is as follows. Charging time will be longer at lower temperatures. Do not disassemble or modify the product. Add BT-E6010 . The controls are pedal assist up/down, power, and headlight. > The head light is a Lzyne that is suposed to work with my E8000. This depends a bit on how often you shift and also your shifting style. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. Once youve installed and opened the E-Tube Project app, youll need to connect to the STEPS system on your M-E1. Shimano STEPS E8000 Continuous power: 250W (500W peak) Torque: 85Nm Weight: 2.6kg (5.72lbs.) It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. I see that the charging port has a few communication pins also, I think a dealer could use some diagnostic equipment to 'reset' it. Connect the battery charger's power plug to the electrical outlet. is the product connected to E-TUBE PROJECT? Connect the charging cable to the charging port of this product as indicated in the figure. The up and down buttons on the Switch Unit allow you to scroll through the menu and to toggle between options, while the main button on the bottom of the display confirms the option you have selected. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. Then use a different port in the junction box and check again. Be careful not to get water into the E-TUBE ports. > Disconnect between goals and daily tasksIs it me, or the industry? If its another manufacturer, then they might be able to act as a middleman with Shimano for support. Whatever you are up to, we know what you are thinking about. If the charger or adapter is broken, do not use it until it has been repaired by service agent. Is there a three button version of this switch (or similar) that lets me change screens on the E8000 display? Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). Charger blinks like it's faulty. The unit name is displayed on the E-TUBE PROJECT screen. Language Select the language for the display text. I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. Is there any noticeable damage to the electric wires? Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. The switching, Battery Daddy Storage System User Manual Battery Daddy Storage System User Manual - Optimized PDF Battery, SanDisk iXpand Wireless Charger User Manual - Optimized PDF SanDisk iXpand Wireless Charger User Manual - Original PDF, Your email address will not be published. The bicycle side is ready to connect. Lift the rubber cap to reveal the charging socket and insert the charging plug. (K) Bluetooth LE icon: Display when connected over Bluetooth LE. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Required fields are marked *. Serial 1 (Powered Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. As always, we are always happy to chat with you about questions regarding this system. Bluetooth LE connection E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established with a smartphone/tablet. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. Font Color Switch between white font on a black background as shown in the images here, or black font on a white background. So this does not work for the regular battery? We have to wait for another winter before we can be sure. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. We have to wait for another winter before we can be sure. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. But before you get to that conclusion, Id measure the individual cell voltages and make sure they are all within 0.1 volts of each other and that none are anomalously low. What make and model is the bike? E-bike battery charger making horrible noises, only works certain outlets? For information on how to use E-TUBE PROJECT on your PC, refer to the users manual for E-TUBE PROJECT. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. The only thing I noticed was how basic the display from Shimano is. If lightning strikes, electric shocks may occur. $440.00 (2) 2 reviews with an average rating of 4.5 out of 5 stars. I would just take the battery and charger to the retailer you purchased the bike from, if there are any problems it should all be covered under warranty. The light on the transformer just stays green. Electronic shifting is faster than mechanical shifting. Charging time is approximately 2 hours at 25C (77F). After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Is there a small internal battery in the computer? Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. For maximum performance, we highly recommend SHIMANO lubricants and maintenance products. Press the main Cycle Computer button to advance to the minutes. Why is this sentence from The Great Gatsby grammatical? Can you relate to this? Note: Another system prompt may ask if you want to change your passkey. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. Looking at your picture, I see a white PCB in order to do not can follow the track of the component on the PCB. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. BC. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. Grand Haven, MI 49417, Why We're Excited About The Serial 1 (Powered by Harley Davidson) E-Bikes, Why Magnum's New Nomad E-Bike Is Great For Any Outdoor Lover. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. Make sure that your bike can power-up: the LED's indicator lights should light up, as should the bike's display screen. The added pressure on the pedals or chain at start-up can affect the torque sensor. Special battery This product can only charge a SHIMANO lithium-ion battery. Hello, I have a 2022 Norco VLT Range C2 that has the Shimano EP8 color computer display. Wipe the connection terminals clean with a dry cloth, and then charge again. First problem but its a big one! The following instructions and screenshots show the process on iOS. This means that it could be for example 21 or 39 percentnot possible to know! This is an issue that occurred in several countries. The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. Thats it! Is there a solution to add special characters from software and how to do it. Why do many companies reject expired SSL certificates as bugs in bug bounties? Bring charger and battery indoors for a few hours and the problem went away. The lights on the battery do stay on when the system is on. If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. Do not deform, modify, disassemble, or apply solder directly to the battery. If you have the PCE1, can you use the e-tube software with a computer to view the system status? If the one with a current lower than 1.0 A is used, the AC adapter may heat up, potentially causing a fire, smoke, overheating, destruction, electric shock, or burns. Connect the charging cable to your power outlet and let charging commence! The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. Our experience has been the same. , We're excited to announce that we are now a Serial 1 electric bike dealer! SHIMANO SERVICE CENTERS Do you have a linkage device to connect the system to a computer? Charge the battery on a flat surface indoors. E-TUBE PROJECT must be installed to a PC in order to use the PC linkage device to update the firmware and perform customization. Yes it is a USB that goes into the charger port in the A/B connector. This means your STEPS battery will probably outlive your bike! After a few seconds you should see the name of your bike under Searching units. Is there any noticeable damage on the chain? Electric bikes are designed specifically for Shimano STEPS. PRODUCT Curbside Pickup Available NOW! Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. Extending the cable may disrupt charging. Its not a huge loss. This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. When turning on your bike (which can be done by pressing the power button on the display or battery), you want to make sure you dont have your feel on the pedals. Insert the charging plug into the charging port on the battery mount or battery. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. Have had a similar problem once. Rob has ridden the bike, so make You must log in or register to reply here. The shimano steps battery can be mounted on the down tube or above the rear wheel: Courtesy The current incarnation of the Shimano STEPS system has a 400W-capacity lithium-ion battery,. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. LEARN MORE Latest stories View all stories I had the same with my 36v Neo Cross charger. Press the mode switch until the green LED lights up. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. I have a STEPS E8000 bike and wanted to make some improvements, like possibility to charge from any kind of CC/CV charger (even using solar panels when grid is not available) and to charge it to 41v to improve cycle life but things went wrong after first brief charge. Do not ride the bicycle while the charging cable is still connected to it. Charging method This product can be charged by using an AC adapter with a USB port or by connecting it to the USB connector of a PC. How to handle a hobby that makes income in US, Euler: A baby on his lap, a cat on his back thats how he wrote his immortal works (origin?). Replaced the battery but still no joy. Such substances may damage the surfaces. For Shimano Steps 5000: compatibility with the Shimano 4.4.8 version Minimum requirements: SM-PCE1 or SM-PCE2 interface, Windows 10 or newer, USB port, Internet connection. When this happens, the display shows an error code (either E012 or W013), and you wont be able to use the motor. The way in which you charge your battery will depend on the system you have and whether you wish to charge the battery on or off the bike. Handle the components carefully, and avoid subjecting them to strong shock. Charge the battery and check again. Page 17 After charging, firmly close the charging port cap. The battery level may be too low to perform operations. The LED lights are blue when charging starts. On the M-E1, this will include the Battery, Drive unit, Cyclecomputer, and Switch. If the following symptoms are observed, stop using the device and contact a dealer. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. If water gets into any of the components, operating problems or rusting may result. COMPONENT Refer to Product Lineup on our website (, Gear position information (front and rear), Dual control lever battery level information. Thank you, The Shimano steps sc6000 doesnt have a power button on the display and not coming on in any way shape or form that wait any inside tips on that cuz weve tried everything. Clean the chain and QUICK-LINK with an appropriate chain cleaner regularly. Yes, thank you. Be careful not to damage the charging cable. Shimano STEPS batteries are renowned for keeping you out longer and riding further and the new BT-E8016 is no exception. If youre still experiencing issues, we would recommend contacting Shimano directly or visiting a local Shimano service center (authorized Shimano dealer). All the power you need at just the right time. The LED does not light up when the charging cable Is connected. This enables you to track these metrics for an individual trip, or over any period of time you desire. The current may be insufficient for charging. Check the Ebike Battery. If youre using an Android device, the prompts and process may vary slightly. It may not display this or other websites correctly. Switching operation modes For the setting procedure, contact your place of purchase or a distributor. Special battery This product can only charge a SHIMANO lithium-ion battery. You are using an out of date browser. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. You can tap Update All at the bottom to download and install all available updates, or select individual units you wish to update by tapping on them. meanredspider Posts:. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. Light - Toggle the bike's front light being On or Off. Very informative. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. and will a new battery work (plug'n'play)?". It is recommended that you read any agreements thoroughly before proceeding. I would isolate as much wiring as possible and triple check all connections at every point in the system. Tap the plus sign in the center of the screen to begin connecting your bike. In addition, cleaning the chain and QUICK-LINK with a neutral detergent and lubricating them can be an effective way of extending the life of the chain and QUICK-LINK. The mobile app requires no additional hardware aside from your mobile phone, so it is the preferred choice for most M-E1 owners. However, there is no guarantee that interference will not occur in a particular installation. Light Toggle the bikes front light being On or Off. Shimano STEPS, an acronym for Shimano Total Electric Power System, is a pedal-assist system for electric bikes. The bicycle could have a motor from one company and cranks from another. Charging stops if E-TUBE PROJECT is connected while charging. . The RD protection function may be operating. Its that simple! Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. I try to keep things clean and have been advised by my dealer ( Cooksons in Prestwitch). Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. They found particles within the charger battery interface. If this is not observed, fire or bursting may occur. Unit B The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. The E-Tube Project app is now connected to your drive system! A Shimano BT-DN110 battery should last for at least 2000km per charge. (The bicycle will switch from the connection mode to the normal operation mode. Is it possible to charge an ebike from a 12V solar powered battery? My Steps E8000-based MTB has the E7000 two-button switch on the left bar as you show above.
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