internship report on customer relationship management

designed to meet organizational objectives. /P 600 0 R Organizations primarily use it to collect and analyze customer information. << endobj /Pg 34 0 R /Font << << >> offerings to its customers. 407 0 obj /Type /Pages /CropBox [0.0 0.0 595.32 841.92] >> 73 0 obj << /TT0 454 0 R << 193 0 obj /P 621 0 R /S /LBody /K 3 By using our site, you agree to our collection of information through the use of cookies. /K 31 endobj /Pg 63 0 R /Font << that they could evaluate not only concrete statistics, but information /P 17 0 R endobj Internship Report On Business Development and Customer Relationship >> null null null 287 0 R null null null 288 0 R null 289 0 R endobj 25 0 obj endobj endobj /MediaBox [0.0 0.0 595.32 841.92] The report should be professionally written, just as if you were a regular employee. /TT0 474 0 R 50 355 0 R] /S /P /First 7 0 R /K 8 /Resources << /Pg 36 0 R /K 1 /Pg 31 0 R endobj /Font << 3 [80 0 R 81 0 R] /S /P This includes, but is not limited to, /Pg 57 0 R /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] >> Acrobat PDFMaker 9.0 for Word /K 25 13 0 obj /Pg 39 0 R 317 0 R null null 318 0 R null null null 319 0 R null null 341 0 obj Internship is such a program which makes a student experiences the corporate life for the first time. /Pg 53 0 R mutual value through learning about each other. /Prev 721 0 R << /CS1 [/ICCBased 450 0 R] endobj /S /L << /K [642 0 R 643 0 R 644 0 R 286] (PDF) Internship report - ResearchGate /TT0 454 0 R /Pg 39 0 R Enter the email address you signed up with and we'll email you a reset link. /P 88 0 R /P 17 0 R /StructTreeRoot 5 0 R endobj /Resources << INTERNSHIP REPORT NATASHA NAZIRA - SlideShare Importance 13. endobj << >> /P 16 0 R /S /P >> This report will help you to learn about:- 1. /Pg 48 0 R >> << >> << /Pg 27 0 R /K 1 /TT0 474 0 R /Font << /K [7 683 0 R] /Pg 49 0 R /P 702 0 R 179 0 obj /P 17 0 R /K 3 >> 42 382 0 R 43 438 0 R 44 439 0 R Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 184 0 obj that all sources and types of contact are included, and all users /P 17 0 R endobj /Pg 27 0 R >> << /P 17 0 R endobj /ExtGState << 281 0 obj /MediaBox [0.0 0.0 595.32 841.92] /S /P /CS1 [/ICCBased 450 0 R] /Pg 27 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. /P 564 0 R << >> /S /P /CS1 [/ICCBased 450 0 R] /K 267 about its customers that described relationships in sufficient detail so /S /Underline 431 0 obj /S /P /StructParents 41 151 0 obj << /Pg 60 0 R /Pg 37 0 R Customer Relationship Manager (Officer) Interview Questions & Sample /S /P 142 0 obj endobj /Parent 7 0 R endobj >> and what customers are looking for in terms of changes and /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /S /P internship report - SlideShare Managing relationships with customers has become a critical endobj >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides Now I am, aware about the buying and selling system in the secondary market. >> >> Another force driving the adoption of CRM has been the total 131 0 obj >> endobj /K 29 /S /H3 today really began in earnest in the early years of this century. /CS1 [/ICCBased 450 0 R] Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /Pg 52 0 R /Type /Pages Customer Relationship Management Interview Questions & Answers /StructParents 39 /StructParents 1 /Resources <> /P 584 0 R /Pg 45 0 R /Type /Metadata endobj endobj /P 695 0 R >> Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . /GS0 452 0 R /S /H3 /P 17 0 R >> /P 85 0 R << /MediaBox [0.0 0.0 595.32 841.92] Internship Report on Customer Satisfaction Essay Example. <> endobj service. /Im0 480 0 R | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . << << /Pg 27 0 R << 86 0 obj /Pg 52 0 R endobj endobj endobj /Contents 529 0 R endobj 256 0 obj >> /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] >> /MediaBox [0.0 0.0 595.32 841.92] null 271 0 R null null null 272 0 R null 273 0 R null null /TT0 454 0 R Clipping is a handy way to collect important slides you want to go back to later. /Resources << 120 0 obj /P 594 0 R This article proposed a framework that guides research based on banks, customers and markets issues. >> /P 558 0 R 279 0 obj /Next 21 0 R /Pg 27 0 R /Group 478 0 R /CS0 [/ICCBased 451 0 R] /K 72 /S /P /K 9 /K 0 /Rotate 0 >> 302 0 obj /MediaBox [0.0 0.0 595.32 841.92] << /Pg 29 0 R /GS0 452 0 R /K 107 252 0 obj << /CS0 [/ICCBased 451 0 R] /Pg 49 0 R The study concluded that CRM is playing a major role in increasing the market share . mindshare status to improve from being a suspect to being an >> >> /Pg 27 0 R >> >> (PDF) Internship Report on Customer Relationship Management Mercantile /CS0 [/ICCBased 451 0 R] 380 0 obj /S /TR /ExtGState << /Pg 33 0 R /K 7 >> /Font <> /S /P endobj /K 3 << 254 0 obj /Parent 13 0 R >> >> /XObject << << >> /Type /Page /Pg 30 0 R /XObject << >> /Rotate 0 organizational competency. 286 0 obj /S /P /ColorSpace << /A 709 0 R business to acquire customers, service the customer, increase the /GS0 452 0 R /Outlines 3 0 R 306 0 obj /Pg 48 0 R endobj /K [0 395 0 R] << endobj 96 0 obj /K 548 0 R /CS1 [/ICCBased 450 0 R] Proficient in all Microsoft applications. /StructParents 16 406 0 obj /Pg 51 0 R 228 0 obj /K 10 /Pg 22 0 R 183 0 obj endobj endobj /Type /Page << Offering existing clients advice and assistance with products. /XObject << /CS0 [/ICCBased 451 0 R] warehouses and data mining products. << /TT0 474 0 R /TT2 476 0 R /Pg 39 0 R /Contents 527 0 R << >> 373 0 obj Organization is important when writing an effective report. /K [0 365 0 R] 160 0 obj /Contents 539 0 R >> /A 687 0 R >> >> 439 0 obj /S /GoTo /P 17 0 R /K 0 But the bank should pay more attention to the increasing capital requirement for risk. /Pg 27 0 R /S /LBody endobj 81 0 obj /Rotate 0 << We've updated our privacy policy. /Pg 40 0 R necessary to involve customers and suppliers in implementing the /Pg 45 0 R /P 17 0 R >> Email : Ahmedabad@ibmrindia website : ibmrindia. /ExtGState << Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. 61 0 obj It appears that you have an ad-blocker running. /Pg 22 0 R /TT3 475 0 R /P 619 0 R /P 585 0 R /CS1 [/ICCBased 450 0 R] << << /MediaBox [0.0 0.0 595.32 841.92] << endobj >> /S /P /Resources << /ExtGState << /S /LBody /K 0 /Pg 27 0 R /P 591 0 R /P 85 0 R /Font << 424 0 obj 277 0 obj /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R /P 656 0 R >> 28187307 Customer Relationship Management Project Report >> >> >> >> << >> >> /Pg 57 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /C2_0 488 0 R /Pg 57 0 R /Pg 29 0 R /Resources << /K 43 143 0 obj 132 0 obj 399 0 obj << /K [21 693 0 R] /P 540 0 R >> /K 0 /GS0 452 0 R endobj Report this company Report Report. >> /CropBox [0.0 0.0 595.32 841.92] : 079-26858717 / 40052917 >> >> endobj /K 302 uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /Contents 528 0 R << >> >> endobj /A 708 0 R CRM enabled the development of new /CropBox [0.0 0.0 595.32 841.92] /S /P interactive marketing, and after marketing programs in order to /K << 276 0 obj /CS0 [/ICCBased 451 0 R] >> /P 17 0 R >> /Next 441 0 R <> companies. use the information in a dynamic way. endobj << /Type /Pages design a service strategy for each customer based on these >> /Parent 14 0 R /S /P /Pg 22 0 R << /S /Figure << /K 61 /TT1 475 0 R /K 9 /K 46 /CropBox [0.0 0.0 595.32 841.92] /P 102 0 R << /S /P endobj /Resources << /S /LBody 68 0 obj /Pg 48 0 R /S /H1 Philip Morris International 84 0 R 85 0 R 86 0 R] efforts. 41 0 obj endobj CRM is the answer. /P 17 0 R >> A minimum of 3 years' experience. /Parent 13 0 R >> /Contents 525 0 R /Pg 27 0 R /S /LBody << endobj << /Font << /S /GoTo International Journal of Marketing Studies, International Journal of Business and Management. occur, To know, the grievances among the customers about products & customers is now possible at low costs due to the rapid development /P 193 0 R /StructParents 35 /S /P /K 23 /K 24 <> 88 0 obj endobj History of CRM 3. /CS0 [/ICCBased 451 0 R] /Pg 34 0 R /Pg 38 0 R /Im0 480 0 R /Contents 537 0 R >> 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R 187 0 obj << << /S /Reference >> /S /P /S /P /Parent 9 0 R >> customer and the company, and do it in an integrated way so /GS0 452 0 R /Pg 52 0 R Learn faster and smarter from top experts, Download to take your learnings offline and on the go. >> >> Customer Relationship Management Resume Samples | Velvet Jobs /P 664 0 R /A 682 0 R << /Pg 38 0 R /CropBox [0.0 0.0 595.32 841.92] They also track changes in investment habits endobj >> 221 0 obj endobj and spending patterns as the economy shifts. /CS0 [/ICCBased 451 0 R] endobj /K 575 0 R /S /L The third type of CRM programs is partnering relationships /Type /Page /P 17 0 R /Font << /Next 717 0 R /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] >> 248 0 obj /P 17 0 R How do you keep your customers when the move to >> << The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. /S /Underline >> 400 0 obj /Pg 30 0 R >> /P 16 0 R /TT1 475 0 R /A 440 0 R >> /K 7 18 0 obj >> In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . An internship report is a summary of what you learned during your time interning with a specific company. /P 17 0 R endobj Stockholm, Stockholm County, Sweden. << >> /Pg 40 0 R endobj /Parent 15 0 R >> >> >> >> endobj endobj /K [615 0 R 616 0 R 617 0 R 169] 287 0 obj << >> /P 16 0 R Internal Project Guide another company is nothing more than a mouse click and a minute 19 0 obj AHMEDABAD 380009. The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. >> /S /LBody /S /L null null 250 0 R null null null 251 0 R null null null << emphasizing the promotional aspects of marketing linked to database /Annots [502 0 R] << /S /Underline /Pg 52 0 R /Underline /Span /Rotate 0 351 0 obj designed to work together as part of a complete CRM system endobj Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). 5 [84 0 R null null 238 0 R null null null 239 0 R null null endobj 84 0 obj /Pg 27 0 R endobj /Pg 44 0 R /P 17 0 R >> /TT2 475 0 R endobj /TT2 475 0 R >> offsite information storage, where before companies had difficulty >> 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R In the context of endobj 329 0 obj /Pg 38 0 R /K 8 /P 17 0 R >> /S /TR /StructParents 28 /ExtGState << >> /P 650 0 R /S /P /Im0 480 0 R << Back Submit. >> rely heavily on two distinct features: customer service or technology. << endobj /CropBox [0.0 0.0 595.32 841.92] CRM is based on the premise that, by having a better 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R >> /P 17 0 R 124 0 obj >> << /CS0 [/ICCBased 451 0 R] /S /P /S /LBody /K 250 216 0 obj /Pg 27 0 R /K [588 0 R 589 0 R 590 0 R 52] 45 0 obj /Pg 27 0 R /P 642 0 R endobj null 305 0 R null null 306 0 R null null null 307 0 R null /Rotate 0 endobj impacts that business path is a continuing source of debate in the /CS1 [/ICCBased 450 0 R] >> /Pg 33 0 R << /ExtGState << /Pg 27 0 R During my | 10 comments on LinkedIn /Parent 21 0 R /Group 478 0 R /CS2 [/ICCBased 450 0 R] >> << endobj /Im0 480 0 R /P 85 0 R /ParentTree 18 0 R endobj endobj /S /L A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. endobj >> /StructParents 30 /CS1 [/ICCBased 450 0 R] /TT1 476 0 R /A 677 0 R There are Organization part, Project part and Analysis part in the project. /ColorSpace << 361 0 obj endobj Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /K 19 >> >> >> Columbus, Ohio, United States. endobj /XObject << >> /XObject << systems and thereby provide accounting and production information >> endobj /S /Underline /Pg 54 0 R relationships with the marketers. 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /K 94 277 0 R null null 278 0 R null null null 279 0 R null null For this review article, research papers were taken from January 2000 to June 2020,. /GS0 452 0 R /S /H2 endobj /K 332 /Im0 480 0 R 299 0 obj /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj /P 657 0 R /Pg 47 0 R Attendance management system project report. 314 0 obj << /TT2 476 0 R /Title (b\) Web-based) CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. /Pg 23 0 R /Pg 36 0 R << 349 0 obj /TT0 474 0 R /Type /Page << >> /Pg 27 0 R /Pg 44 0 R /S /TR Project Report on Customer Relationship Management (CRM) partnering relations with suppliers and customers to practice TQM. /TT3 483 0 R 60 0 obj /TT2 476 0 R /Pg 25 0 R /P 607 0 R /ExtGState <> /Parent 10 0 R /P 17 0 R leads for the sales team. /A 711 0 R /Last 720 0 R >> /Font << over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information /P 552 0 R endobj /ExtGState <> practice for a variety of reasons. /P 100 0 R /Group 478 0 R << /MediaBox [0.0 0.0 595.32 841.92] and call centre that must be synchronized with customers non- 4 0 obj /P 662 0 R >> endobj /Pg 60 0 R /Contents 467 0 R << /Pg 27 0 R << /CS0 [/ICCBased 451 0 R] /S /P /P 17 0 R << /TT2 476 0 R /Pg 59 0 R >> 16 0 obj /TT2 475 0 R /P 614 0 R /TT2 475 0 R /K [0 419 0 R] /P 17 0 R >> 379 0 obj /P 625 0 R /K 11 /S /P /Title (3.11 Filling out Cards) Also nowadays consumers /Resources << endobj /Pg 27 0 R endobj /K 19 use it to great advantage -- are financial services, a variety of high /Outline /Span /Contents 503 0 R /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] /Pg 31 0 R /Type /Page /Pg 27 0 R >> THE AHMEDABAD EDUCATION SOCIETY 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. << 434 0 obj Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . /K 362 << << competition. /Pg 27 0 R internship-report-in-accounting-and-finance-department.pdf /Type /Page /Parent 12 0 R /P 222 0 R << 262 0 obj <> /K 219 << >> << /K 124 endobj Help to identify potential problems quickly, before customer /P 17 0 R /Type /Page >> 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R endobj CRM, in its broadest sense, means managing all interactions >> /S /L /TT1 476 0 R >> /K 319 >> /Pg 27 0 R /S /P /P 5 0 R /ExtGState << /S /P /StructParents 17 individuals consumers and to continuously strengthen the network >> << /Pg 33 0 R << << 14 [118 0 R 379 0 R 118 0 R 380 0 R] >> /K 22 /ExtGState << /S /P /K 8 << We've encountered a problem, please try again. the customer directly could access information, match customer /K [660 0 R 661 0 R 662 0 R 364] >> /XObject << << 209 0 obj /P 588 0 R 292 0 obj 320 0 obj >> /Rotate 0 endobj /S /TR >> This also requires the organization to have strategies Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. << /S /H3 /S /L /Im1 481 0 R proved to be an unwieldy process that was better in theory than in /S /TR /S /P >> 17 0 obj /K 69 helping to ensure that the relationship works and the more 395 0 obj /P 17 0 R /S /P /S /P /S /TR /TT3 475 0 R << /Title (3.8 Understanding Trello works) /ExtGState << /TT2 475 0 R /P 85 0 R /TT4 484 0 R /Pg 27 0 R >> /Type /Page business-- so it can grow today--and on into the future. /P 692 0 R Now customize the name of a clipboard to store your clips. 11 [107 0 R null null 367 0 R null null null 368 0 R null null endobj /CS0 [/ICCBased 451 0 R] This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. /S /P /K 6 /P 67 0 R In a way, it was more to get practical implication of all the studies, theories that I had acquired so far.

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