Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. I can't say enough great things about The Waterfall and honestly in the future, I want to have more events here. You made our night perfect!!! You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. A perfect day! We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. It was my dream wedding, and it woul You gotta be careful with this place. . Her speech said it all when she thanked her parents for giving them the wedding of their dreams!!!!! But we were practically on top of each other. Would highly recommend this venue to everybody. Highly Recommended!! Absolutely wonderful!!! resque outdoor ceremony space and the luxurious ballrooms. The food that we did taste was very tasty. While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. Send me a couple of those outdoor shots when you get a chance. Where is Bellevue Hall located? They truly understand how to make the day special and run smoothly. Sign up on The Knot to reach more couples and book more weddings! The place is very professional and the caterers were very nice and accommodating. There was a time that i would have told every one I knew to go there, but now with the blatant ignorance of my feelings I would NEVER tell anyone to go there or use this venue. My daughter's wedding attendant Sam, was so great! ), and the atmosphere that was created for our special day and night was truly unmatched. I cant say one bad thing about this venue. The entrees was amazing - hot, delicious, and served right on time. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. Our lead matre d' Kevin continued the great service we experienced throughout the day. We can't say enough about the service, staff and food, it is top of the line! Its immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. all other weddings for us., Nothing is going to top this! Guests were confused about where to go and the parties were so mixed, we have several strangers who signed our guestbook. Her ded My daughter's wedding was held in the Cascade Room last week, and people are still talking about it! Our wedding took place on November 9th 2018 and I am still dreaming about how amazing it was, most of which is because of the Waterfall. They were phenomenal! e is! Many of the guests thought the cocktail hour was the dinner! Every single guest said it was the best cocktail hour they have ever been to. They took away the stress from us. My wedding coordinator Nicoleta was phenomenal, I cant say enough great things about her. From planning to the actual reception everything ran as smooth as possible. Every bride and groom deserves to feel like royalty on their wedding day. It truly was perfect! D and bridal attendant were also so great! I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. Chantre' and Devin exchanged life-long vows before family and friends at this . I truly enjoyed working with you and your family. I was married at The Waterfall in November 2017, and could not be more thrilled! My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! This notable estate is truly a one-of-a-kind property at which to host your wedding celebration. The waterfall definitely over promised and under delivered. We decided to schedule an appointment to see the venue, and were immediately impressed. The Waterfall is highly recommended for any couple looking to display their love at the highest level. We were plated and then when got up to mingle for less than 15 minutes are plates were gone almost instantaneously. Thank you all again for everything! I cannot tell you how many of our guest My wedding was 9/30/2018. Here is the interesting part. I cannot thank you enough was well. As I approached the dance floor she yelled at me as if I was her 4 year old child. . Staff Superb I fell in love with the venue! This venue is beyond beautiful!! My guests are still talking about how amazing the food was and that it was the best wedding theyve ever been to! We had our ceremony indoors due to the cold/windy weather after a hurricane! I gave 4 out 5 stars. definitely recommend this venue for a wedding reception. The picturesque outdoor ceremony space, was infested with bugs severely! I can never thank them enough! I don't have one single complaint from that day. -Nicole Let me start off by saying what an AMAZING venue!!! All a parent wants is to have their child's wedding day be all they dreamed it could be and the Waterfall made her dreams come true. The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. I am eloping. It was an absolute pleasure working with Nicoleta in the months, weeks and days leading up to the wedding. We highly recommend this venue for a wedding! We at The Waterfall are sympathetic to the unexpected events that happen to our clients. tient, transparent and the ultimate professional. Weddings. ), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. This of course was after our rehearsal started late, because valet didnt know there was a rehearsal and told the people who arrived before us they may be in the wrong location, so they left and went to the rehearsal dinner venue. Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. Thank you again for everything, The venue looked amazing, the staff were great the entire time, and our guests raved about the food for weeks! If its within your means, I would definitely recommend The Waterfall for a perfect start to your new beginning. But it was still so beautiful! Again, we are very sorry for your loss and we wish you all the best. This spacious dance floor is perfect for dancing the night away with your guests. They knew exactly what they were doing and had a plan for everything. I am still getting compliments a month later and have been told numerous times by our guests that it was the best wedding they've ever been to. The exterior garden areas at the Waterfall Catering & Special Events are filled with blooming plants and lush greenery. I imagined my daughter's wedding to be a ravishing and a lovely event, and YOU made it come true! O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. There are much better ways to handle something like that. We were truly blown away by the staff. My only critique was that no one was really keeping track of time during the day. Here is the response from the general manager: We couldnt be happier with their service. My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! Plan your wedding wherever and whenever you want on the WeddingWire App. our next annual Couples Celebration! Everything was BEAUTIFUL! venue. Get inspiration for your special day when you partner with our professional wedding planners Learn More. The cocktail hour had so much food the guests didnt realize there was a plated meal too. From the moment he greeted us, you can sense that he was very personable, professional, experienced, and treated everyone with the utmost respect. my day of We had our wedding reception on 8/6/22 and we could not have been happier with choosing the Waterfall! aking. From the moment I stepped into the facility for rehearsal, until the wedding was over the next evening, I have never felt so respected, catered to and loved on, like I felt by the staff and management there. The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. Little did we know it would be every better! David & the staff was very professional, very kind & very organized. They both made it so effortless a we only had to worry about saying our vows and have fun. The whole experience from meetings, food tastings, rehearsals, to the big day were absolutely amazing. I cant have a wedding anymore because it will not compare to yours. Everything and everyone was on point. Our bridal attendant Gina was outstanding. They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 Then came dinner which was so great! They also got specific beers and wine we wanted at the wedding for no extra cost. Customize your wedding catering with us and enjoy a menu that reflects your personality. My actual wedding day ran so smoothly. My wedding was worth every penny! We strive to execute each event to the best of abilities, unfortunately, we cannot control mother nature or any of her pests. The team can also help with creating custom lighting as well as the following services: Follow The Waterfall Catering & Special Events on. I haven't even started about the food yet. We wish you both a lifetime of all the love & happiness! You were so great to work with, which makes my My husband and I got married at The Waterfall on Aug 2, 2019. I would 100% recommend this venue. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. Wedding consult, Nicole, was on top of all the preparations, making sure things ran smoothly and was very patient with my many questions. There is absolutely something for everyone! The Floor Manager or "Maitre D" was extremely hostile with my wedding planner, the ENTIRE NIGHT. Thank you for making my wedding day EVERYTHING I dreamed of! Although the ballrooms are already equipped with magnificent dcor, lighting, and architecture; I also wanted to personalize the wedding day with my DIY/Pinterest ideas. I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. These packages take care of many of your wedding needs such as open bar options. It was a plea My daughter's wedding was on 6/7/19. The cocktail hour (I hear) was so extensive that my guests thought it was the meal. Jessica is the best event planner and truly nailed every detail. She was the nicest, kindest ever and helped ease my jitters. Planning a wedding can be very stressful and nerve wracking, especially living through this pandemic, but I will never regret choosing this venue. hing in order and were a pleasure to work with. Both in the cocktail hour and in the bridal suite. River House. I am not one to typically give reviews but I thought this was one instance where nothing could have gone better, they made the perfect night happen and I just want everyone els WOW I don't have enough words for how BEAUTIFUL my wedding was. s and every single part of our day went off without a hitch! We are so sorry for your loss. P.S. All of our guests are still raving about how beautiful the venue is and how incredible and abundant the food was. If you are considering the Waterfall book it! From bridal party to guest the energy and excitement through the night never faded!! The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. our event specialist was rude at times when we didnt know how to do things for the event or didnt have the answers to questions they had asked. I was a DIY bride who coordinated my wedding up until I arrived at the venue on my wedding day. When I toured the ballrooms, cocktail hour room & outdoor space I was absolutely blown away - there is NO WHERE in the surrounding area or probably even anywhere close that is comparable. they ask you to chose in advance but ended up providing different food Kevin made sure we never needed anything, and accommodated last minute requests took care of little things that would pop up throughout the night. The Waterfall Catering & Special Events - Venue - Claymont, DE - WeddingWire in The Waterfall Catering & Special Events 4.8 Excellent 143 reviews Claymont, DE Visit website $14k - $17k For 100 Guests Up to 300 guests Availability Contact for Availability Responds within 24 hours Request pricing About FAQs Reviews 143 Real Weddings 5 Network > We also told them 10 days in advance to cancel when the accident happened. Their captains and managers made sure everything ran like clockwork. I can't stress enough how comfortable everyone made us feel, which is so important during a time like this. We worked with Maggie. Their coordinators are a pleasure to work with and their staff is super friendly. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit From the moment our limo pulled up, to the very end of the night everything was handled so professionally. The whole staff was on point, my bridal attendant was AMAZING !!!!!! Truly a pleasure to work with! All the little details were so beautiful, you pulled together such an amazing wedding day for Kabria & James. You can tell that service is an extremely big deal to them and it shows. that I looked at. id, the general manager was also fantastic. I was IRATE! 901 Philadelphia Pike, Wilmington, DE 19809 Bellevue Hall is the perfect setting for your elegant wedding! She was incredibly responsive and addressed any and all questions that came up. Thank You, I could go on and on but instead of rambling let me put it this way: if you are looking for a top notch venue, look no further. The venue is beautiful, the food is amazing and the staff is top notch. everything was amazing and more! VISIT OUR WEDDING WEBSITE If you are interested in having a wedding reception or catered event and would like to arrange a private tour of Glen Foerd please fill out the form below, or call 215-936-5791. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. Things were supposed to be timed so we didnt even see each other. Even when my DJ didnt show up (crazy right!? We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. The overall day of the wedding was perfect. I spoke with the owners regarding the payments you have already made. If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! All of our guests raved about the cocktail hour. The Waterfall Is The Most Elegant View Gallery Ceremony The Waterfall will make your wedding Book Now Corporate Events the perfect venue for corporate events Learn More About Us Read More Experience True Luxury With Distinctive, All-Inclusive Events At The Waterfall job so much easier! You also did an amazing job answering my questions and helping with everything throughout the whole process. XOXO. The Waterfall was perfect!!!!! At one point one of the guys, (now i forget his name) ,in the middle of an almost melt-down during the wedding, i asked him "Hey can you just get people out of my way so i can go upstairs because everyone keeps coming up to me!" It was a lot of money. There were no complaints at all throughout the entire evening, only praise for the magnificent job the entire staff rendered our guests. Our event planner Nicole was awesome and worked with us to make our day just the way we wanted it. It is always unfortunate when a couple has to cancel their event regardless of the reason. waterfall and fire). Although my husband and I didn't get to eat much, our guests could not stop raving over the food. The entire staff at the waterfall was AMAZING!! Accommodating to all your bridal concerns and needs. This intimate escape can also be used for bridal showers, engagement parties, and receptions. I couldnt be more thrilled with the day. She was actually getting married during the time of our planning and I never noticed a gap in service. Starting at $1,888 for 50 Guests Price venue Delaware Museum of Natural History Wilmington, DE | Delaware A unique, fun, and special place for your wedding! She made sure the bridal suite was equipped with whatever we needed and she had as much fun as we did. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. Everything was cleared out and the reception went off without a hitch. Please see our, Get Our Wedding Planner App On Your Mobile Device. I am so grateful we lucked out with the weather so that you could get your photos outdoors with everything in full bloom. I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. Waterfall Banquet Center Wedding in Claymont Delaware This past fall Jenn and Jason got married at the Waterfall Banquet Center in Claymont Delaware. The maximum capacity for weddings and events at the mansion is 150 people. Our guests were in awe when they saw the venue and raved about the service and of course the endless amounts of food desserts and drinks. Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) Thank you so much for Melinda and the Waterfall for making my dream wedding possible. After we had given her our address, she commented on how our high schools were competitors of each other, and stated "your the enemy" as if we were still in high school. Definitely consider this place for your wedding. I wouldn't change a thing about our entire reception and wish we could relive it all over again. Located 30 minutes outside of Philadelphia. The food was plentiful, delish and hot! The many cocktail stations, butlered hors d'oeuvres, sit-down dinner, dessert stations and to-go items were just delicious and plentiful. Attention to that detail would have been appreciated. They also worked well with us when we were paying for the wedding during covid like in March. I would easily rate th Best venue in Delaware!!! Moving on we deliberately asked for mauve- colored napkins on the tables during the reception, The Waterfall decided on PINK. ect line of work and was so very pleasant and wonderful to work with along with his entire staff. The Waterfall Catering & Special Events provides an exquisite variety of food with a high quality of. The venue was gorgeous and the staff was awesome. The cocktail hour is an event all its own, and the staff had a surprise for the wedding couple I will not divulge. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. We had our wedding October 16, 2016 and everything was just amazing. Couples have the freedom to choose their own vendors. The food was cooked prefect and all the guess had a wonderful time. From the day we selected this dream venue, everything was wonderful. Distinctive natural light combined with Tiffany accents make the Cascade Ballroom the most sought-after setting in all of Delaware. The Waterfall was the PERFECT setting for the type of wedding we wanted to host. ng with you, so I will absolutely let her know you mentioned her. Most important to making the day work is the quality of the staff and their due diligence. You will not be disappointed!!!! My daughters wedding was held at The Waterfall on September 1, 2019. The Waterfall offers a variety of options. I am Lebanese, so being that our culture is so generous, this venue did not disappoint. hey ensure that every detail is accounted for. Just like a thumbprint, every personality is different, and when we serve the public as we do in the wedding industry, we often wear our heart on our sleeve. The staff was easily accessible and took good care of me! We will definitely consider The Waterfall for future events and highly recommend it. We had two people assisting us all night after Ashley left and I want to give them a special shout out, as well. Our uplighting and monograms look fantastic in this space because of the controlled lighting. Some of our guests told us that they thought the cocktail hour was a buffet and so when they saw they were getting entrees, they were so full, they were barely able to eat their meals! We wanted an elegant wedding that exuded our love for God, each other and family. Whatever we needed they were right there accommodating everything. And the Bridal AttendantOMG-I feel terrible cuz i can't remember anyone's name!!! Highly reccommend. The staff at the Waterfall catered to all of our wants and needs to create the most unforgettable of our lives. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. The staff was wonderful. Some girl left and other joined and there was a big mess. The surprises never ended! I cant stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. There is a separate room for cocktail hour which later turns into the dessert room. ur reception was held in their Cascade Ballroom. You will NOT regret it!!!!! The Waterfall Delaware Wedding | Drayon + Taylor. The food was beyond plentiful and amazing. On to the venue. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. The office had setup an appointment for us for 2pm on 9/2/18. All the best, When I was stressed she made sure to do everything to calm me! and email almost immediately and even jumped in to help make decisions where I was unsure. We had the wedding of our dreams because of this venue. The entire staff is absolutely amazing and so accommodating. I wasn't worried about the timeline of the night, not even once!! I loved it because the back lighting in the room we chose was purple which coincided with the grey/silver & purple themed wedding. This venue was perfect for our wedding. You all are so great at what you do! l, made us feel incredibly at ease after some unforeseen circumstances and she even made sure that my favorite food was in the bridal suite as I was getting ready! The food was outstanding. The staff was amazing! We had an amazing night that no one will forget. You guys did a phenomenal job!!!! I will continue to share my story with engaged couples I work with--thanks a million! Also, the food was delicious from what I heard lol (I barely ate) and the entire staff was great. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. On the day of our wedding the ENTIRE staff did an excellent job of keeping us and our guests happy. There aren't enough words to express how amazing the wedding day was. Thank you thank you thank you to everyone at the Waterfall for the perfect wedding of our dreams!!!! Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. Beautiful venue, Melinda and the staff are amazing. food was absolutely wonderful! The Waterfall can be contacted via phone at (302) 792-2600 for pricing, hours and directions. Request Pricing. There seemed to be an endless supply of food and drinks. Spacious hall with natural light and a stage. There was SO MUCH FOOD. . During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. A special thank you to Mike, Deneen and Amanda who served as our Maitre D, Captain and Bridal Attendant for the evening. Please consider this venue if you are in MD, Philly or DE. We never wanted for anything! This place has one main goal, and that is to host an amazing wedding. They had about 14 pages (front and back) of options for cocktail hour station, butlered hors-doeuvres, dessert stations, actual courses etc etc. Seriously they brought you whatever you needed! they knew who we were and greeted us by name with hugs and handshakes. The appetizers were great, but dinner was definitely subpar. Because dinner was served very late we were only left with about 2 hours of fun and dancing. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! All the other staff I worked with were very nice and accommodating as well. I never even had time to worry, because Jessy handled everything. I would 1000% recommend them as your wedding venue! I received so many compliments from family and friends how elegant and professional the service was. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. You will not be disappointed. Share with your guests to collect your wedding photos.