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All-in-one room devices for video meetings, digital whiteboarding and content share. Can someone please see if this was a user requirement or am I missing something on my MacBook(Big Sur). Deep integration with Cisco Devices and clients for easy setup and effortless administration. %%EOF Notification sound coming out both from speaker and headphones(MAC user), Customers Also Viewed These Support Documents. Create an account to follow your favorite communities and start taking part in conversations. This feature isnt possible on other browsers at the time of this writing. Webex Administration Webex Video playback missing Audio 3752 5 2 Webex Video playback missing Audio Go to solution martindickinson Beginner Options 05-20-2020 07:19 AM Hello All, When trying to play/share a Video over webex (i.e from Youtube), the audio is not shared. Use the buttons in the Webex Player to control play back: Fast forward or rewind to a specific location. to learn more. Who Do I Contact for Help with Joining My Audio Conference? Press J to jump to the feed. H]K@rfa's+ uAp1xkE13IK[5u&LLQz":2o2xi"-F104*-8QB%-("9$,YNgL;~LHUMS-UWUr+VB*:UQfz~BrZ(#Pap a"U-bM3_"/&Wt6>\ Start a new meeting or join one that is already in process. Windows 10 normally switches to a newly connected audio device when it connects. Windows 10 can set volume on a per-device, and per-app basis. Hello, here's my setup. Hover your cursor over the screen to reveal the toolbar at the bottom of your screen and choose the. F9sz+_vUNn=&7p*k1I%j!UR +iaU=mXWDb"r?TX@%rS=(|Tb]x(X!Ad,@bmJ9Ah!mCwVKts$ !,D,{9u:sU~;l_l x-rLo6#oN-p+#4oJBPx: lurFPt pW~E?Q&u/:r0: Apart from standard video chat features, some other things you can do on the Webex mobile app include muting participants, changing your video connection options, changing your background, searching for participants, changing participant roles, recording meetings, and many more options. endstream endobj 160 0 obj <>stream nPz ~7#,g\o662q'D/oH,V_H4l9@ 3 ]\a s**XI"-3X|C]aQNe21C E"^vL^1 Use Webex audio in Webex Connect to audio using 'VoIP' - Select Use computer audio. Webex Webex Community Webex Meetings and Webex App Notification sound coming out both from speaker and headphones (MAC user) 1797 10 2 Notification sound coming out both from speaker and headphones (MAC user) Go to solution sumikum7 Cisco Employee Options 06-10-2021 01:19 AM Heres how you can do it: If you have multiple videos to share, but they are located within different screens, go to the Share content icon to switch between screens. 01:20 AM. I'm running a mac on big sur with the webex teams app. This site uses Akismet to reduce spam. Open the Settings app. If I open webex there is no problem but if I go settings or join a meeting webex stopped my audio. webex player no sound through headphones. Then, use the computer audio (default); if you want to use your PC being a headset or speakers. Turn off music or hold a call on other active sources. Make every call count. Choose how you want to hear the audio in the meeting: Use Internet for AudioUse your phone with earbuds or on speakerphone. Technically it's enough to disable the ones the player falsely uses for output until the right one is chosen. At the bottom left of the page, select Webex Training, Webex Events, or Webex Support. This does not effect our editorial in any way. Stay focused and sound perfect, with the lightweight wireless headset designed for home and the office. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Optional Y trainer cable make it easy for training scenarios. The Settings option is available only while you have a file open. Headphones are simple in terms of hardware; you connect the pin into the jack, and things just work. How to Import Passwords into Google Chrome Using a CSV File, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Remember to run the hardware check so that you know if the system is a problem or if its the headphones. 153 0 obj <> endobj Find the Sound settings computer (bo Make sure your headphones (or whatever device you are using) is default. This is slightly delayed (~1 sec) when you initially speak, so don't be worried if it doesn't appear right away. Open Webex Meeting web app on your device. Click Recorders and Players and then click Recording and Playback. I've reinstalled Webex, reinstalled BT drivers, rebooted a million times. It can find obscure settings that need to be changed for a device and set them correctly on your system. The host needs to set up their Audio Pin and save it before being able to generate the Personal Conference meeting account information. I was just called up by a friend who had issues playing back his recorded classes. Record all screen activity in any application on your computer by using the Webex Recorder for Windows. Headphones arent the type of hardware to give you trouble. I have tried some proposed solutions without success: The problem appears only with bluetooth connection: headphones connected through cable or computer speakers/microphone have no problem. %PDF-1.5 % The way you log in to Cisco Community has changed, click to learn more! If you can't hear through the headset and/or the mic does not appear to work, follow the directions below to resolve this issue. However, since downloading the desktop app only takes a couple of minutes, we highly recommend doing it, as you will come across several limitations on the web app. HJ@y:C6`BA!xQ1E}{'H% 72j@E`Bx1q+@A/4 x4y1@&AaErt Required fields are marked *. My advice to anyone with headset issues is to avoid using Bluetooth devices with Webex. Use the Webex Recording Editor for Windows to edit recordings. The Cisco Headset 520 Series offers wired USB models with 3.5mm audio interface to let you use it for multiple scenarios. The web app lets you choose between, Navigate to the screen where your video is and click on, Once your video finishes playing, click on. Sometimes they work in WebEx but very unreliably. Each device is built with voice in mind including noise isolation or noise cancellation features to deliver a premium audio experience. Click here: WBX26419 - What Information Do I Need when Reporting a Teleconference Issue? If your mic isn't listed, it may not be plugged in. This software seems to be stuck in 2002. This is rare but it can still happen. I think this might be newly added but anyway, now I have changed it to suit myself. How to Pin Folders and Files to Finder Menu, How To Autofill Letters from A-Z in Excel, Make sure the headphones are selected and the. H|T=QWY}K+H"5N lg(ff._u&?hX*4T.y|\EX ~^Gxx8O'`~|#$#^{)t8/DC+_TkZ7L@\1w)9UHviK+pqm*h:EtzeGDZgC7$\!.,re$Yj DoU}`i2m5+Cs+]g5"0@fug1y_LW?/A)d?1+5FiKz WBX69216 - What Information Do I Need to Provide when I have Audio Conference Issues? I suggest you to update all your drivers from the manufactures site and check if it helps. Headphones bluetooth stereo profile not working during webex meeting, Customers Also Viewed These Support Documents, Changing the output volume both from windows, from webex and from the headphones. I tried to disable the low-energy profile from windows settings (this makes the stereo profile appear in webex audio settings), but when i choose the stereo profile from webex meetings audio settings i cannot hear any sound, even if the "output level" bar shows that it's working when I click the "test" button. Ensure your headphones (or whatever device you are using) is not muted on the ttom right side of the screen), and click on Mixer to check the WebEx audio volume is not muted. ;<> ZeWuGjAklok7GMy|Aou#rJ6$m4HH#GJ>Z:IL&{J8; Db+UTC9uUY5q GMDK>znWt}=1S58cy;_p9#G+OoP+he@'X 1f=7-8xJ5]iq[M|"W)89G ( Call me: When you join a session, enter your phone number and Webex calls you. Guess you've selected "All devices" over there.. The Cisco Headset 530 Series offers wired USB or RJ models with quick disconnector. Record all screen activity in any application on your computer by using the Webex Recorder for Windows. This might prevent other apps from being able to use it. This is a Cisco product- for more information see https://cisco.com/go/webex, 2. Choose your audio and video settings before you join a meeting or webinar, WBX1879 - Voice Message: Meeting Number Invalid (when Entered Correctly), WBX28758 - I Receive Error 4016 when I Try to Join a Webex Teleconference, WBX21354 - Unable to Connect to Teleconference when Joining Before Host, WBX51936 - Error: The Conference is Full. Technically it's enough to disable the ones the player falsely uses for output until the right one is chosen. Use the Webex Player to play recordings. Use the Webex Player to play recordings. Try these steps if you can't hear any sound in your Cisco Headset 730. This option includes the 'Call me' and 'Call in' options.There are three types of Teleconference Audio: If you have an audio issue with 'Call in' or 'Call me,' reach out to your host of the meeting or your local support team. Voice over narration by connecting a microphone to your computer. The easy solution is to actively disable all audio devices that are not used or have speakers/headphones connected to them to force the player to pick the right one. Integrated VoIP enables meeting hosts, trainers, or event producers to use the Internet (or a private IP network) to deliver the voice aspect of a meeting, live online training or large event. Welcome to the Webex Community. Let teamwork thrive. 07-18-2022 You can follow these steps to update the drivers: Date and time (including time zone) of the fault occurrence: What is the Toll-Free or Toll number dialed by the participant? You should be able to hear audio from your system, and if your headphones have a mic, you will be able to use it with a chat app or any other app that can get sound input from your system. 6k mQmr3toO19FI$NPZ2?D6=KR";!k3e>BNiUE]aC]+tE%W9H1[V;W\fYEye,8 HO,H>Wlna6Vm *J )kJmg9 H+ Press question mark to learn the rest of the keyboard shortcuts. You really have to go out of your way to mess it up in the way Cisco did here. hbbd```b``z"kl fH`%0)m0 R H2Z`CM0$+ |oAr.eW``M$1W r There are no meeting-level options to enable or disable this feature. Go to. The host access code and host pin need to be entered for the host to start the meeting. PVa`^ dcw"a{I oB2J endstream endobj 158 0 obj <>stream When your video finishes playing and you dont want to share any more content, simply go to the. Webex Integrated Voice-over-IP (VoIP) Audio This audio option sends the audio over the Internet. Audio enhancements arent available for all audio devices. Thanks, you are right. If the issue persists, please contact our Technical Support with the following information gathered:Note: Gather logs while replicating the issue. The Bang & Olufsen Cisco 980 delivers an engaging, high-end audio experience for phone calls, video meetings and listening to music. Disclaimer: Some pages on this site may include an affiliate link. How to gather Webex Grabber Logs on Windows? Thanks! Consistent with FAR 12.212 and DoD FAR Supp. used to join the Audio Conference: Webex Tracer Logs (for a meeting that is in progress). So, no matter which OS you have, sharing your video with sound on the Webex web app consists of identical steps. Thank you!!!! (For playback) a sound card and speakers or and headphones . First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot Scroll down, select Playing audio Click Run the troubleshooter When complete, restart your computer then check if audio is working again. Recorded files are saved on your computer in the Webex Recording Format (.wrf), a proprietary Webex format. Another type of audio - is Webex Teleconference. T`umqPpln#zkTa nyrv(yS)Y RhOt1a )G? Vs*1{Z4|K.}VK}BRf5*cI3Eo-BxfZxc Webex powers a new way of collaborating thats centered around the work you do, not where you do it. Use the Webex Recording Editor for Windows to edit recordings. If you are listening to music: Press Play on your device to make sure audio is playing. Powerful noise isolation provides audio privacy in any workspace. Let us know in the comments section below. If you are having audio issues in a meeting, we have some tips to help you resolve your issue. If you're experiencing an issue with Webex App, meetings or sessions, check to see if it's something that we already know about and have a recommended workaround. Record all screen activity in any application on your computer by using the Webex Recorder. Access restrictions to Webex toll-free numbers, WBX9000035655 - Cisco Webex Edge Audio Customer Admin Troubleshooting Guide. Start the audio portion and the online portion is automatically created on your Webex site. How to gather Webex Tracer Logs on Windows? Verify that " Use computer audio" is selected 2. Have you ever shared a video with sound in Webex? Webex Audio is available in a Webex session. dVD8 9\[x#b,1iaVoEW[ZnJnZHGc-:2e-vB}h%2;S64Wo~Cy?L[_AT9j)%9D-:R$OBG 7"sYRNkct+Ga*1:sV W & endstream endobj 154 0 obj <>/Metadata 35 0 R/Pages 151 0 R/StructTreeRoot 39 0 R/Type/Catalog>> endobj 155 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 151 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 156 0 obj <>stream You Cannot be Added to the Conference, WBX23214 - Unable to Call Into an International Toll-Free Number Using a Cell Phone, WBX48240 - 'Call Me' is not Working after Joining a Webex Meeting, WBX9000020701 - When dialing into an India Toll or Toll-Free number you will hear the carrier IVR Please wait while we connect you to the bridge", WBX42978 - My Telephony Phone Commands Don't Work, WBX000023799 - A Host Only has the Option to 'End Meeting' when Leaving a Web Meeting, the Audio Conference Ends, WBX000022406 - Call Back Fails using Guatemala Country Codes. Overview. Audio is an easy thing to initialize correctly. I just wanted to leave this info somewhere where other victims of Webex could find it. Call MeEnter or select the number that you'd like the meeting to call. Unfortunately, sharing video and audio files still isnt possible on Android at this point, but you can share video on the iOS app. Choose Your Audio and Video Settings Before You Join a Meeting or Webinar, Adjust Microphone and Speaker Volume in a Webex Meeting, How to Use Webex Audio in a Webex Meeting Session, How to Use Webex Audio in a Webex Meeting (Slow Channel), How to Use Webex Audio in a Webex Event Session, How to Use Webex Audio in a Webex Training Session. I believe you are simply encountering a limitation of Bluetooth communication devices in Windows. Intelligent collaboration devices for every desk. You can always. Select your preferred speaker and microphone from the list by selecting the dropdown next to mute/unmute 178 0 obj <>/Filter/FlateDecode/ID[<13BAF0444F3E0248815A176B9BE4BD48>]/Index[153 50]/Info 152 0 R/Length 119/Prev 546282/Root 154 0 R/Size 203/Type/XRef/W[1 3 1]>>stream H_k0 Q*FW&=5i&}]^,:#"@~\ |x3G A Le?I*_$2+*iho90Q:VL2;~]4c;r% Bea2TKZ.vko$bn~@fO7M'^ Try running the sound troubleshooter. endstream endobj 162 0 obj <>stream Select your preferred speaker and microphone from the list by, change the audio source from within Webex, Webex, Webex Meeting, Webex Events, Cisco, audio, trouble with audio, webex audio, audio troubles, audio troubleshooting, can't hear audio, Webex uses your operating systems default sound- speaker and mic, but this can be changed to a specific device before joining the meeting, Once you are in your meeting, you will notice a, You can tell your microphone is working when you see the. WBX27847 - How Do I Get International Phone Numbers Enabled for a Meeting? So, Webex - Windows is not supporting Bluetooth in simple words. The fewer tabs you have open at this point, the better. WBX9000033889 - Error: 'Can't connect to Audio' While Joining Webex Audio Conference. Check the Hide the Recorder panel during recording check box, and then click OK. Use the Webex Player to play any .wrf format recording made using the Webex Recorder. Business impact (How many users are affected? I don't want to spend any more time on this (especially since I do not use it). To share your video file with sound in Webex on Windows 10 using the desktop app, follow the steps below: Thats about it. 12:43 AM Your email address will not be published. Select your headphones from the list that opens. Maximize your investment with affordable wired headsets designed for everyday office use with enhanced productivity features. The Bang & Olufsen Cisco 980 delivers an engaging, high-end audio experience for phone calls, video meetings and listening to music. Focus on what matters, with this Bluetooth wireless headset for the home, the office and the journey between. Although the desktop app provides many more features, you can participate in video meetings on the web app as well. To share video with sound in Webex on the web app, follow the steps below: Go to W ebex and join a meeting. The option to share .mp4 files might become possible in the future. If you are familiar with Webex, then you already know that you can use the desktop app or the web app. Call in: Webex provides a toll or toll-free phone number to call when joining a session (global numbers are also available). If youve invested in expensive headphones, you can have them replaced or fixed by the manufacturer. You can capture multimedia audio through an additional adapter and voice over narration by connecting a microphone to your computer. Check the volume level on your headset. I didn't have any sound because of my monitor. w@_&'v;*K+Yjd]8zS:_\\I>$8$ OverviewWebex Audio (Hybrid Audio) allows attendees to join an audio conference using their computer (VoIP) or a phone. You can find more information about requirements and limitations related to Personal Conferences here - Compare Webex Meetings Types.How to connect?Schedule a Personal Conference or Audio Only Webex MeetingCommon issues: Tips and tricks for using audio with Webex Meetings Suite. If your headphones arent showing up in Control Panels sound settings, it is possible they havent been detected. I really appreciate this post, you've saved me so much time and energy! Solutions for connecting the customer journey and creating customer delight. Contact Us | Privacy Policy | TOS | All Rights Reserved. OverviewA Personal Conference meeting includes an audio portion and an online portion. Also, the headphones' stereo profile doesn't work anymore on the computer in general (i hear no output on the headphones) whenever I partecipate to a webex meeting, even if the meeting is not using that audio profile. Headset management tools provide comprehensive inventory management, remote configuration, policy management, and proactive diagnostics. How Do I Contact Webex Customer Services or Technical Support? WBX26419 - What Information Do I Need when Reporting a Teleconference Issue? Click Ok, and restart the system for good measure. So even If I have Headphones connected or not, I am going to get the sound from the main speaker. Headphones are rarely a complicated device and if you have trouble with them, its more to do with your system, and how sound devices are configured on it. Whats more, the process of sharing content on the web app and the desktop app is relatively similar. Webex Webinars (Events (new)) | Known Issues. Type a name for your recording file, choose a location, then click Save. Your email address will not be published. hb``c``jc`a`aef@ af(2 Hm (q(f` Yq [c Windows 10 can set volume on a per-device, and per-app basis. I'm using windows 10. In any case, we will show you how to share videos with sound on both versions of this platform. download them to your local computer to play them in the WebEx Network Recording . This was very useful. The player picked an audio device for output that was neither the default, nor the default communication device - but one of the monitors that also had audio out. on a specific participant. hn7_@o|J$)`u/^@iSoNZprQHd`pF4"C;(O^9ZJf{HhE#484Zd B#A( (H* gUHKC:4}e#w#e[Y:ZU.Cmq84WdSqDG8>=_LyZFGhz5i4w%) U}{;+wg!a[k$4xK$f+^01l5T, d\cg$`GdK,Zp8UuMGE>~/OalT?75xTu:kQrCkTjOtI:EdC,SM!LlfO^%+9-/2ko z" What might be the problem you may ask? If you have joined the session following the steps above, then you are using Webex Teleconference audio.OverviewWebex Teleconference Audio includes the in-session audio options Call me and Call in.There are three types of Teleconference Audio: If the issue that you are facing persists, please contact our Technical Supportwith the following information gathered:Note:If the issue is reproducible, gather the information and contact support immediately, we would need a call sample less than 24 hours to engage our carrier. Panels for booking rooms, advanced microphones, and more. The issue is being there for more than an year, which is mostly used by top corporates. Wired headphones almost always connect via the jack and it can come loose. 0 The Cisco Headset 560 Series offers wireless models with deep integrations with Cisco devices and clients for easy setup and effortless administration. Just used this at my IT Service Desk position. Eliminate distance. The all-in-one app to call, meet, message, and get work done. WBX67648 - What are the Audio Controls for a Personal Conference Number (PCN) Meeting with Cisco Webex Meetings? Keep in mind that the Webex web app looks the same on all devices. In the Webex Player, make sure that a file is open. Chances are, we can find what you're looking for: How to add a custom shape to Microsoft Word 365. The recording was fine and contained audio, the computer was fine, played sound and the mixer levels were okay too. Seems like they thought of everything, except how audio devices work.. ;). My understanding is that the way Windows implements the Bluetooth protocol does not allow for sufficient bandwidth to allow high-quality two-way audio. endstream endobj 159 0 obj <>stream Business-className phones for the desk, the frontline, and everywhere between. Under Output, make sure the . Pretty sure that software is no longer supported. Sadly, the Network Recording Player does not allow you to change the audio device, yet insists on not using your defaults. If you are in the audio portion of the meeting and need to share a presentation, document, or application with meeting participants, you can start the online portion of the meeting and the participants can join it while still participating in the audio portion of the meeting. This step can be very handy if you have a lot of tabs and apps open. I have notification sounds turned on for all messages. Introducing the first best-of-breed suite for hybrid work. a4fmlkxE82z1FHn*Gf Z Heres how its done: Thats all there is to it. I-zl',YOL=AO)'=i("pbsqwl%jM|,H^4[ The way you log in to Cisco Community has changed, click to learn more! They make the sound better but they can also cause problems. endstream endobj startxref For what I understood with some research, I have two bluetooth profiles for my headphones: When connected to a webex meeting, I can no more choose the stereo profile for the headphones: only the low-energy one is shown in audio settings (along with other audio profiles that are not related to my headphones, like the computer speakers), with the consequence that audio quality is really bad. Earphones usually work but in recent weeks they often do not. Save my name, email, and website in this browser for the next time I comment. Other softwares works fine. Check the Hide the Player Console during playback check box, and click OK. Record screen activity using the Webex Recorder, Select an application from the list, then click. Use the Webex Player to play recordings. Read more Rather than using a traditional audio conference, participants use headsets and speakers connected to their computers to participate in the audio portion of the meeting. Cisco needs to figure this out. This can be accessed via two different methods which are as follows: Accessing the Sounds menu via the sound icon, On your Windows machine, navigate to the bottom right portion of your main screen (next to where the time is displayed) and right click the audio icon, Select "Sounds" if it shows up in the sub-menu which will redirect to the Sounds menu (please navigate to step 2), Accessing the Sounds menu via the Control Panel, On you Windows machine, navigate to the bottom left portion of your main screen (next to where the windows icon is displayed) and search for and select "Control Panel", In the Control Panel, select "Hardware and Sound", In the Hardware and Sound menu, select "Sound", Once in the sound menu, navigate to the "Playback tab and locate the device that you would like to output audio to (in this case, we've select the WH-1000XM3), After your device has been selected, select "Set Default". Output sounds configured to go to whatever device is selected (I've tried laptop speakers, two different pairs of bluetooth headphones), verified notifications are enabled in Mac System Preferences but no matter what I do, notification sounds will not play. Reboot your headset. 227.7202-1 through 227.7202-4, and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which the Agreement . From trying the conversion from ARF to MP4 - it required authorization from the domain where the recording was made. Perform the following steps to make sure Webex Events audio settings are properly set before proceeding to troubleshooting Windows settings: If changing settings within Webex Events doesn't resolve the issue, perform the following steps to ensure audio settings are properly set within Windows sound settings: Webex Events, Webex, Events, Audio, Video, Playback, No Audio, Windows, Troubleshooting, Settings, Review your audio settings and ensure they are properly set in Webex by following the steps found, Review the independent audio settings for the media being shared, On the media that is being shared in the event, navigate to the bottom right and ensure your audio is not muted and the audio is set to a reasonable level, If neither of these resolve your issue, continue to "Troubleshooting Steps Within Windows Settings". If you are still facing an issue that is not listed in the ongoing or known Issues, look at our troubleshooting steps for common issues.How to identify the audio type that I am using?Identify the type of audio you are using: Webex Integrated Voice-over-IP (VoIP) AudioThis audio option sends the audio over the Internet. August 20, 2022. Hover your cursor over the screen for the toolbar to appear and go to. Check back often to see the latest information about any issues we've solved or updates we've made. ), Webex Tracer Logs (for a meeting that is in progress or while replicating the issue), Wireshark logs (for a meeting that is in progress or while replicating the issue), Webex Grabber Logs (for a meeting that has already ended). WBX000025862 - Can I Join the Audio Using Webex VoIP If UDP and RTP Traffic is Blocked in My Network? Check if your headphones appear and/or start working. Manage and troubleshoot all Cisco headsets from within your existing Cisco infrastructure. Connect your headphones and play sound, and then check if the volume is enabled and turned up for both. Tap the audio connection options in the Webex Meetings app. Professional cameras, optimized for video meetings. If for any reason you forgot to change a setting before joining your meeting, don't worry! 202 0 obj <>stream WBX000027232 - Error: Cannot Connect to Audio or Video, While Joining Audio or Video in the Meeting, WBX9000029892 - Unable to Start Audio and Video when Using a Proxy Server, WBX000020079 - Unable to Join Audio Using 'Call over Internet' Option on Verizon Network from My iPhone, WBX58518 - No Audio During VoIP Conference, WBX81342 - A Yellow Exclamation Appears Next to My Name When Using VoIP, WBX16596 - Microphone is not Picking up Audio in Voice Over Internet Protocol (VoIP) Session, WBX82910 - Error: 'Webex Is Not Allowed to Use Your Microphone', WBX55032 - Meeting Manager Freezes when Accessing the Computer Audio Settings or Speaker/Microphone Audio Test. restarting webex updating bluetooth drivers installing again the headphone drivers Changing the output volume both from windows, from webex and from the headphones Changing headphones The problem appears only with bluetooth connection: headphones connected through cable or computer speakers/microphone have no problem. neofinetia falcata pink, mi kmaq family names in newfoundland,