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Please call before visiting a service center. The problem is this is not as profitable as selling new equipment and forcing obsolescence. Find Help. Find Local Service Center As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Patented battery technology delivers gas power and performance plus longer run times. The Government may monitor Especially with EGO customer service not being of any help even if it's past warranty. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Scale confidently, backed by our infrastructure. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. (305) 392-2525 Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. They are very poorly designed, I have had many two stage snow blower gearbox failures and all types of ego equipment have experienced electrical failure. Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). Get started Not sure what's wrong?. It goes against our guidelines to offer incentives for reviews. Yes but I found 2 local dealers willing to service Stihl, so I will get support after the warranty expires. Store Locator | ECHO-USA.com Rebuild Service for an EGO BA5600Tbattery pack. Valley Medical Center ESA Service Center at O'Connor Hospital. Find Local Service Center Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. JavaScript seems to be disabled in your browser. After using Ego products for 6 years the original 2.5 battery is still doing work today. You will find contact quickly with the information you need. 877-754-5999 We dropped it off around the 28th of December 2022. The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Find an E-Z-GO golf cart dealer near you. Lawn Mower Repair On Tennyson in Hayward on YP.com. Verification can help ensure real people write reviews about real companies. ( Mobile device, Home Appliance etc.) The wonderful world is all around you, waiting for you to discover. See reviews, photos, directions, phone numbers and more for the best Lawn Mowers-Sharpening & Repairing in Hayward, CA. The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. Sign up to hear about new Commercial Series tools and innovations. Information provided by various external sources. (877) 986-7783 800-864-1649 Their service is that terrible. 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center 10:00am - 6:00pm EST (Saturday and Sunday). 208-890-2056 If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. In 2020, Google Maps was used by over 1 billion people every month. I have their trimmer and blower and I really like them. Wrote back to EGO who said the case was closed and wourl not respond. Find Local Service Center Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) PS I tried to log into my account. 1-855-EGO-5656 (905) 337-2095 For the best experience on our site, be sure to turn on Javascript in your browser. Mower has an issue. We have been told it has been fixed and that the service provider took it back to Lowes. Not a way to run a company. Contact Us | EGO - EGO Power Plus Or give a traveler a detailed view of an unfamiliar train station. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. Search their inventory, request a quote or browse their website to find your new golf cart. EGO Reviews | Read Customer Service Reviews of egopowerplus.com If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Lawn mower repair service costs $40 to $90 for a walk-behind mower and $75 to $170 for a riding mower for typical repairs or a tune-up. Find Local Service Center (800) 345-6007 This service is provided by the USDA-Office Information Profile System. 802-375-2748. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. Find Local Service Center CLOSED NOW. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Almost every ego that goes out the door comes back for a failure. 800-864-1649 Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Asked me if those are the "green ones"? Find all locations that sell the EGO POWER+ tool lineup. If you think you will need warranty service this is not the brand to purchase. EGO lawn mower battery charges in 30 minutes. Authorized Service Centers for Batteries? : r/egopowerplus Categories; List of Cities; SIC Code (Industry) Business Documents; . Best Lawn Mower Repairs Near Me - Yelp 1-800-223-5168. EGO Customer Service | Better Business Bureau Profile The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. 1-800-364-7938 For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Claim your profile to access Trustpilots free business tools and connect with customers. Find Local Service Center , See Also: Tech Support Preview / Show details, Ego Lawn Mower EGO Power+ mowers are powered by an advanced lithium battery with a unique shape and stay-cool technology that provides power for longer. Home. 877-346-4814. Customer Service Request. Sign up to hear about new Commercial Series tools and innovations. 715-822-2415 I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. Contact a location near you for products or services. Quality gas equipment is designed to be easily repaired. The EGO push mower is one of the best out there, and its also one of the least expensive too. They say you have a warranty then give you the run around two supervisors at that! So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? Find Local Service Center I think an electrician might be able to service it for you. JavaScript seems to be disabled in your browser. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. EGO Power Plus 21-inch Mower Repair MI-Tinker 706 subscribers 50K views 2 years ago First I want to say I absolutely LOVE this EGO 56V Cordless Self-Propelled Mower Model LM2100SP. 9:00am to 5:00pm EST (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). BEST-IN-CLASS PROFESSIONAL POWER. Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. Support and Resources for SKIL Tool Owners | SKIL Ego Lawn Mower Maps helps you give users the context they need with static or interactive maps embedded into your site or app. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Find a Dealer | Golf Cart | E-Z-GO BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 866.649.1918 Find Local Service Center People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Repair Center - Google Store (866) 950-3835 ego authorized service centers - funpalabradevida.org This company is truly a joke save your money, energy and time ! 650 blower lasted less than a year their customer service is worthless. We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. 877-487-8275 EGO Reviews | Read Customer Service Reviews of egopowerplus.com EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Has to be a repair center, which is apparently not all of them. 2023 Trustpilot, Inc. All rights reserved. Find My Store. Find Local Service Center. BBB Business Profiles generally cover a three-year reporting period. $16.99. Echo Repair Center Near Me (866) 788-7394 2. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. Ugh; better than nothing I guess. Be the first to know about new products and innovations. Find out how we combat fake reviews. LM2130SP thought this was a great machine until I had to "change the blade" to use the bag??? Batteries are garbage. CALL BEFORE VISITING: Not all Service Centers repair all RYOBI tools. Find Local Service Center Create an account to follow your favorite communities and start taking part in conversations. Find Local Service Center 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. EGO Power Plus 21-inch Mower Repair - YouTube With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. Please ensure your tools are registered. Chainsaw Service Centers - How to Find a Service Center For Your Chain Saw Lawn Mowers-Sharpening & Repairing Sharpening Service Tools. Bring the real world to your users with customized maps and street view imagery. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. After some back and forth they called EGO. Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions Visit Website (855) 346-5656 Customer Reviews 1.23/5 All customer reviews are handled by the BBB where the company is. (888) 407-7626 Welcome to RYOBI's Service Center locator, we're happy to assist you. Find Local Service Center The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. We use dedicated people and clever technology to safeguard our platform. $336.00 Quantity Add to Cart Description Reviews Rebuild Service for an EGO BA5600T battery pack. Time to go back and do some homework. Seems like a very shortsighted thing for them to do to not support these products after the sale. One more added note, the warranty process needs to be revised and simplified for better customer satisfaction. site will provide the address of a USDA Service Center and other Agency offices serving your area along with It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Lawn care guides, pictures, and discussions. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. I am at a point where if I don't get any progress immediately, that I will have our attorney get involved. (800) 828-5500 Service Centers - RYOBI Tools 3. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. Attention GMAIL users. Warranty should not be the end of life of a tool. When you enter the location of echo repair center, we'll show you the best results with shortest distance, high score or maximum search volume. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). We employ both AI and big data in proofreading the collected information. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I tried another battery, still a no-go. How to find echo repair center near me Open Google Maps on your computer or APP, just type an address or name of a place . Ego customer service and replacement parts Has anyone successfully ordered replacement parts for an EGO tool? I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. 204-331-3082 Yeah I should probably note that not all electric lawnmowers have the serviceability problem. Their customer service is terrible, their batteries fail, and they don't keep their word. Cancel Close Case. It worked great for about a year, but now it won't start up, displaying the "overload" yellow LED. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. USDA Service Centers are designed to be a single location where customers can access the services provided by For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. We see that youre on the North America site but appear to be outside the U.S. and Canada. It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. Be the first to know about new products, innovations, and offers. For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. 800-432-3246 Ego customer service and replacement parts : r/egopowerplus - reddit Cases, connectors, and circuit boards are re-used and are not replaced or serviced. BBB Business Profiles may not be reproduced for sales or promotional purposes. This will affect both push mowers and Ego zero turns. Customer Support For online customer support, please email support@egopowerplus.com.au Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). Find Local Service Center Paul is honest, knowledgeable, and friendly. Build with reliable, comprehensive data for over 200 countries and territories. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I am not exaggerating when I say I have a near 1:1 sale to repair average. I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. MTO Battery is not affiliated nor endorsed by EGO. Find Local Service Center on this system may result in criminal prosecution. For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. 920-756-4688 Find Local Service Center Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. 800-348-5004 Send your BA5600T battery pack to us for repair today! you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. (888) 277-6960 WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! List of all The Home Depot Service Center in U.S.A. Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. Like all tools and equipment, products sometimes are in need of repair or replacement. (800) 633-1501 Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). Purchasing a lawn mower from Mowers Direct provides you with the same service options as if you were to purchase one from your local home improvement warehouse. The 10 Best Lawn Mower Repair Services Near Me (2023) We love hearing from our customers, dealers, and the media. Enter your city, town or postal code. (800) 633-1501 EGO .Header Navigation. Very reasonable and even more so that he comes to you. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. The echo repair center locations can help with all your needs. What would you like to do? Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. I cant even adjuat the carb on my string trimmer. 866-206-2707 Find a new blade, spring, washer, or other part for your EGO tool. The CS1804 chainsaw is top rated and worked well - when it worked. STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. We recommend it's best to contact them in advance to confirm . . For the best experience on our site, be sure to turn on Javascript in your browser. How did we create this buying guide? Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. They say you have a warranty then give you the run around two supervisors at that! Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. What would you like to do? This is unfortunate. Empower your customers with accurate, up-to-date information. Find a echo repair center near you today. Press J to jump to the feed. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. Online help is always available from our community of EGO users. Update: Ego has started to produce updated 21 SP models that have an updated self propel unit that matches that found in their dual battery (premium) mowers. ego | Jay's Technical Talk - Summet (800) 633-1501 Their warranty is a useless piece of paper. Find Local Service Center Store locations - EGO Power Plus A pity, because the relief from petrol fumes and noise was so enjoyable. For the best experience on our site, be sure to turn on Javascript in your browser. Our first step was to contact Ego customer service. Count on accurate, real-time location information. This is why I remain fond of my decades old gas powered equipment. The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. The concept for the equipment is great but poorly executed for real world application. EGO Power+ is the next generation of cordless outdoor power tools. Find Local Service Center I can get 3 or 4 uses out of each before a recharge. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. Select product category from the above options. I've tried to troubleshoot it a little myself using the EGO online forums and Google (reset handle clamps, clean out the underside, lubricate the rotor assembly) to no avail. Be the first to know about new products, innovations, and offers. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs.